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BMW of Westlake
Westlake, OH
4,554 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,554 reviews
April 06, 2025
Thank you for helping me find the right BMW! Very laid back low stress deal! Very laid back low stress deal! More
by JRSMAJ2000
Verified Customer
April 06, 2025
I showed another mechanic the video and he said my timing chain is not loose at all. They also offered me a quote but no breakdown of labor and parts. I had to ask them. I believe I was overcharged to see wh chain is not loose at all. They also offered me a quote but no breakdown of labor and parts. I had to ask them. I believe I was overcharged to see why the engine light was on . There are no parts for the recall on my vehicle no advice given on what part it is or if the vehicle is safe to drive. No military discount More
by R2PW2B
Employees Worked With
April 04, 2025
They made the purchase seamless and easy. The sales person was Tiny Hildebrand and he was great. No pressure just helpful. The sales person was Tiny Hildebrand and he was great. No pressure just helpful. More
by SPAGTWIRLER
April 04, 2025
John was a great communicator and very knowledgeable. I appreciated his straight forward and laid back approach. I appreciated his straight forward and laid back approach. More
by Bryan
April 04, 2025
Cory is very responsive and the BMW service is great when I bring my car in for service I bring my car in for service More
by CORSICI
Employees Worked With
April 04, 2025
Kelly is amazing you’re lucky to have her on your team. She’s very professional and helped me in every way to put me in my first of many BMW’s. I get excited every time I get in my i4!!! Please let her She’s very professional and helped me in every way to put me in my first of many BMW’s. I get excited every time I get in my i4!!! Please let her know More
by DINOHOLMES67
April 03, 2025
Cory and all the BMW Westlake folks were great. Very polite and professional and got me in and out in no time. Thanks and I’ll return for sure. Very polite and professional and got me in and out in no time. Thanks and I’ll return for sure. More
by ghsmith312
Employees Worked With
April 03, 2025
Not an awful experience, but not great. Not overly communicative, quoted me an exorbitant amount for the needed repairs. Not overly communicative, quoted me an exorbitant amount for the needed repairs. More
by tom.runger
Employees Worked With
