Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,010 Reviews of BMW of Westlake - Service Center
Sort by
Verified Customer
May 27, 2025
Brittaney and her team were awesome to work with! Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I did the right things to ensure my bmw was good for years to come. If you're looking for someone to take care of your car as much as you do, call Brittaney! More
by MELENDEZ.MIKE
Employees Worked With
May 26, 2025
The whole team was very well informed and explained all the procedures well. I felt like they cared about taking care of my car. the procedures well. I felt like they cared about taking care of my car. More
by Rego, Shirley
May 24, 2025
Excellent dealership with great staff! It’s always a pleasure working with the service advisors; Brittaney and Matthew! They’re straight-forward and honest. I recently had a nail in one of It’s always a pleasure working with the service advisors; Brittaney and Matthew! They’re straight-forward and honest. I recently had a nail in one of my Michelin Pilot Sport Cup 2’s and Brittaney was able to get it serviced and patched on the same day! This is the best dealership I’ve had the privilege of working with! More
by KevinPhamUSMC
May 21, 2025
While there service is a five star rating the dealership was not willing to honor the 3rd year warrant just because it was a couple months past the third calendar year. The X5 mileage was half of what was e was not willing to honor the 3rd year warrant just because it was a couple months past the third calendar year. The X5 mileage was half of what was expected. More
by CARLHOSFELD77
Employees Worked With
May 21, 2025
The dealership was clean and organized, pleasant and organized. I was kept informed on the status of my vehicle because I had a service loaner organized. I was kept informed on the status of my vehicle because I had a service loaner More
by JGHEZZI
Employees Worked With
May 21, 2025
Everyone was very professional and nice, i will be returning soon for a service on my vehicle returning soon for a service on my vehicle More
by ISABELLEROSALEZ
Employees Worked With
May 20, 2025
It was a nice experience, quick, clean, easy to get work done with complimentary wifi done with complimentary wifi More
by CJACKSON.GOLF
Employees Worked With
May 20, 2025
I had a tire replaced. afterwards a message popped up on the display to have the wheel electronics checked by the service center ++. A few days later had the other 3 tires afterwards a message popped up on the display to have the wheel electronics checked by the service center ++. A few days later had the other 3 tires replaced. Same popup message. More
by tpq
Employees Worked With
