BMW of Westlake - Service Center

Was thrilled to have an awesome service center finally. Such a nice change from Cleveland bmw. They are awful. Instead of rude and incompetent westlake bmw was friendly efficient and competent. Most defin Such a nice change from Cleveland bmw. They are awful. Instead of rude and incompetent westlake bmw was friendly efficient and competent. Most definitely going there from now on for all my bmw needs. Thank you brittany!!! More

Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More

I was able to get my car in for service on very short notice. The staff was very helpful. notice. The staff was very helpful. More

Quick. Made my visit comfortable, didn’t pressure about purchasing additional services and repairs. Offered to relax and have a coffee and was left alone. Made my visit comfortable, didn’t pressure about purchasing additional services and repairs. Offered to relax and have a coffee and was left alone. More

I called Andrew over the phone and mentioned the problem that i was having and right away he didn’t hesitate to tell me bring the car and have a loaner waiting for me on Saturday afternoon. That was somethi that i was having and right away he didn’t hesitate to tell me bring the car and have a loaner waiting for me on Saturday afternoon. That was something i couldn’t ignore. More

Exceptional service each and every time we bring our cars to BMW of Westlake. Brittaney is a wonderful service advisor. When she takes our car in, we know it will be done as promised! to BMW of Westlake. Brittaney is a wonderful service advisor. When she takes our car in, we know it will be done as promised! More

They have done everything in their power to get my vehicle completed. All done as expected. vehicle completed. All done as expected. More

Lovely people. Have very good Communications skills. And I will Allways come to you guys it feels like Family. Thank you !! All! Have very good Communications skills. And I will Allways come to you guys it feels like Family. Thank you !! All! More

Service staff remain exemplary and look forward to a continuing partnership. Please that everyone on my behalf. continuing partnership. Please that everyone on my behalf. More

Much better experience than I had in a previous visit. Brittany was always in contact as soon as she had information to pass on. Brittany was always in contact as soon as she had information to pass on. More