BMW of Westlake - Service Center

Friendly staff. Excellent customer service. Prompt turnaround. Highly recommend. Cory even remembers my name. The discounted maintenance program for my high mileage Excellent customer service. Prompt turnaround. Highly recommend. Cory even remembers my name. The discounted maintenance program for my high mileage BMW's beats the competition by a significant margin. More

Everyone was very friendly, helpful & explained the process thoroughly. I was able to get to & from work timely bc of Tim who was also great! process thoroughly. I was able to get to & from work timely bc of Tim who was also great! More

My service was prompt, professionally handled, and reasonably priced. My vehicle and my time were handled with respect. reasonably priced. My vehicle and my time were handled with respect. More

I stop in without an appointment and the service department took care of me on a Friday hour before 5. Gave me a loner and Monday car was handed back to me and the Ian a tech genius took care of an department took care of me on a Friday hour before 5. Gave me a loner and Monday car was handed back to me and the Ian a tech genius took care of an additional problem I was having. If only more business would look after their existing clients as these people has. More

Excellent experience. Being able to quickly and easily schedule service appointments via the BMW app is a key reason for my brand loyalty. Being able to quickly and easily schedule service appointments via the BMW app is a key reason for my brand loyalty. More

Great customer service and timely service make for a wonderful experience at Westlake BMW. Brittaney is fantastic! wonderful experience at Westlake BMW. Brittaney is fantastic! More

Knowledgeable and helpful. Timely service. Called and was able to service my vehicle in a time that worked with my schedule. Cat was ready in time promised Timely service. Called and was able to service my vehicle in a time that worked with my schedule. Cat was ready in time promised More

The service team was pleasant. My oil change was timely and my car was well taken care of . My oil change was timely and my car was well taken care of . More

Thanks for the great service. Cory gave me a discount when I had some problems with the electronic payment system (it was user error but he still felt bad)... my car was ready in Cory gave me a discount when I had some problems with the electronic payment system (it was user error but he still felt bad)... my car was ready in a jiffy. .. and I got a lot of work done while I waited. More

Thanks for the great service. Cory gave me a discount when I had some problems with the electronic payment system (it was user error but he still felt bad)... my car was ready in Cory gave me a discount when I had some problems with the electronic payment system (it was user error but he still felt bad)... my car was ready in a jiffy. .. and I got a lot of work done while I waited. More