BMW of Westlake - Service Center

They were very professional. I like the video they sent after service. Check in and check out is very efficient. I like the video they sent after service. Check in and check out is very efficient. More

Worked with Matthew on arrival for my repair appointment,we went through what I needed done.He was very professional and personable.He arranged transport to my rental car. Matthew communicated appointment,we went through what I needed done.He was very professional and personable.He arranged transport to my rental car. Matthew communicated with me through the entire process,worked was completed in 1 day,these guys did a great job.I'll definitely be back for any other work I need done... More

BMW of Westlake offers great service, communicates well, and does only exactly what you need done to your car. We appreciate their service. and does only exactly what you need done to your car. We appreciate their service. More

The overall experience was very good until I found out some parts were missing from the trunk compared to what I saw before purchasing the vehicle. But that’s not a big deal I would still rate my experien some parts were missing from the trunk compared to what I saw before purchasing the vehicle. But that’s not a big deal I would still rate my experience as good. More

Brittany was so helpful and professional. The best experience I can’t but thank her The best experience I can’t but thank her More

Pleasant staff, good facility, kept me informed throughout the process. Location is good TJ or me throughout the process. Location is good TJ or me More

Friendly, courteous people the facility is Always clean and they do a good job I always leave Satisfied and they do a good job I always leave Satisfied More

The staff is always friendly. The work gets completed on time. The facility is in a convenient location. The work gets completed on time. The facility is in a convenient location. More

Top quality service, they were very fast would highly recommend it to anyone. Will definitely be back when it’s time for more service. recommend it to anyone. Will definitely be back when it’s time for more service. More

This service department is amazing! Identified the problem, fixed it and had me on my way in record time. Identified the problem, fixed it and had me on my way in record time. More