Back

BMW of Westlake - Service Center

Westlake, OH

4.7
1,998 Reviews

1,998 Reviews of BMW of Westlake - Service Center

Sort by
July 27, 2023

Fast efficient service as always. My car was serviced and I was out the door in less than an hour. More

by BOB@FASTFABLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

BMW of Westlake responded

Thanks for the positive review!

July 26, 2023

Very courteous staff with prompt greeting on arrival. Kept me informed. On time also on promised time. More

by TONYOLEARY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

July 24, 2023

They have a Beautiful dealership, with great people ready to help and guide you to have a great experience. More

by SABTI_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Westlake responded

Thank you for the amazing review!

July 23, 2023

Very good service always happy with the service and happy with the workers in west lake More

by MUSLIMAT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Westlake responded

Thanks for the positive review!

July 23, 2023

They said they will get back to me but they never did . So i have to call them More

by LAMM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Laumer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Westlake responded

Sorry no one got back to you right away. Hopefully you've been responded to now. Please let us know if you haven't.

July 20, 2023

Good work in a timely fashion. We waited at the dealership and they finished within an hour. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jul 20, 2023 -

BMW of Westlake responded

Thanks for the positive review!

July 18, 2023

Cory was very helpful and professional. He kept me update to date with the inspection of the car and repairs that were needed. I really looked working with him. More

by TADELSBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Cory!

July 18, 2023

Knowledgeable service people and exceptional service. Amenities allowed me to work while waiting for my car. More

by RACOLON556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

BMW of Westlake responded

Thanks for the positive review!

July 14, 2023

Service was great and Drew kept me updated on status of my car frequently which was appreciated More

by KRAY44107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

July 12, 2023

The use of the loaner car was great and service had a quick turn around time More

by SADANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

BMW of Westlake responded

Thanks for the positive review!

...
81
...