Bayside Chrysler Jeep Dodge

Bayside Chrysler Jeep Dodge has always been good to me. The staff is always helpful. The staff is always helpful. More

I am very satisfied with the improvements I see in the service department. I like the courtesy and honesty given at the check counter. service department. I like the courtesy and honesty given at the check counter. More

My service advisor was great to work with, Polite, responsive, knowledgeable And an all around nice guy. responsive, knowledgeable And an all around nice guy. More

work was done quickly with very little delays. fast turn around time. i will return! fast turn around time. i will return! More

My experience with Bayside Chrysler has been completely unacceptable, and I believe potential customers deserve to know how I was treated. I trusted this dealership with my vehicle for routine maintenan unacceptable, and I believe potential customers deserve to know how I was treated. I trusted this dealership with my vehicle for routine maintenance, and what should have been simple oil changes turned into serious problems. On one occasion, I dropped my vehicle off for an oil change. While my vehicle was in Bayside Chrysler’s possession, they parked it in front of a fire hydrant and my vehicle received a ticket. I did not park the vehicle there—the dealership did while it was under their care. Yet I was left dealing with the consequences. Even worse, on another occasion, I brought my vehicle in for an oil change and paid for the service believing it had been completed. I later discovered that the oil had not been changed as I believed, and my vehicle subsequently suffered a seized engine. I paid for a service that I maintain I did not receive, and the consequences were devastating. When I attempted to address these serious concerns, I expected professionalism, accountability, and basic customer service. Instead, my experience with the manager, Bob, was the complete opposite. I found him to be rude, dismissive, unprofessional, and lacking concern for what I had experienced as a customer. Yes, I pursued this matter in court, and although I did not prevail in the case, a court outcome does not erase my experience. It does not change the fact that my vehicle received a ticket while under the dealership’s control. It does not change my belief that I paid for an oil change that was not performed. And it certainly does not change the poor customer service and lack of professionalism I experienced when I tried to have my concerns addressed. Customers should be able to trust a dealership with their vehicles. They should be able to trust that when they pay for a service, the service is actually performed. And when something goes wrong, they should be treated with respect—not dismissed. I am extremely disappointed in Bayside Chrysler. Based on my personal experience, I would not recommend this service department. I strongly encourage anyone considering having their vehicle serviced at Bayside Chrysler to protect themselves: document your vehicle before leaving it, keep every receipt and service record, verify that the work you paid for was actually completed, and question anything that does not seem right. Do not simply assume that because you received an invoice, the service was performed as expected. I am also calling on Bayside Chrysler’s ownership and corporate leadership to take complaints like mine seriously, review how customers and their vehicles are being handled, and hold management accountable when customer concerns are not addressed professionally. Customers deserve transparency, respect, accountability, and the services they paid for. Bayside Chrysler may have prevailed in court, but that does not silence my voice or erase my experience. I will continue to share my experience so other consumers can make informed decisions about who they trust with their vehicles and their money. More

Chris and Avi at Bayside were wonderful to us. Took care of every last detail for our new vehicle and answered every question. They were diligent with all the necessary steps to make the transacti Took care of every last detail for our new vehicle and answered every question. They were diligent with all the necessary steps to make the transaction as smooth as possible and kept us very well informed throughout the process. The vehicle was delivered in pristine condition and ready when promised. And although their showroom is a little tight, it makes you feel very comfortable once they are taking care of you. If you are looking at any of the FCA American-based brands, it would be worth checking in with them before you make your final decision. More

The representatives were respectful kind and honest. They treated me incredibly well. Take care. Don’t tell me how many words to use. They treated me incredibly well. Take care. Don’t tell me how many words to use. More

Fantastic service. I could write a thousand words but they would all just sum up to Fantastic..Great job I could write a thousand words but they would all just sum up to Fantastic..Great job More

All the employees at this car dealership were very friendly and helped me with courtesy and professionalism. I am very satisfied. friendly and helped me with courtesy and professionalism. I am very satisfied. More

Always a pleasant experience at Bayside dealership. Excellent team, amazing service. Highly recommend them to anyone Excellent team, amazing service. Highly recommend them to anyone More