Beaver Toyota St. Augustine - Service Center

My recent oil changed turned out to be a disaster. It was supposed to be free! Well the staff screwed up. I will never go back to your dealership again, or recommend you to anyone else. The staff was It was supposed to be free! Well the staff screwed up. I will never go back to your dealership again, or recommend you to anyone else. The staff was incompetent! More

Brought in my rav 4 due to the potential fire risk related to the 12 volt battery. My children were terrified to get in the vehicle, afraid they would become as they so eloquently put it “bbq children related to the 12 volt battery. My children were terrified to get in the vehicle, afraid they would become as they so eloquently put it “bbq children”. I assured them that even though we had a replacement battery it was properly secured. I even measured it and explained to them that there was was no way this thing was budging durning a forceful turn, potentially short circuiting and causing a fire. But alas my words did not assure them. Their minds have not been at ease since receiving the recall letter in the mail. But wonderful news arrived and the remedy was in. I finally saw joy on their faces for the first time in months. Would also like to thank a wonderful young man by the name of John fishcrack, what department he worked for has escaped my mind, But he talked to my children in the lobby and assured them that their days of worrying are over. Wonderful news dealership. Would recommend More

Great service friendly staff. Changed lane assist settings for me. Lane assist works perfectly now. Changed lane assist settings for me. Lane assist works perfectly now. More

Excellent service and very professional. Very clean waiting area but the coffee could be a little stronger. Very clean waiting area but the coffee could be a little stronger. More

Dealership is a team of professionals who demonstrate a helpful attitude, friendliness & a “ down home feeling”. Service team provided mini videos with explanations while inspecting vehicle. Details were helpful attitude, friendliness & a “ down home feeling”. Service team provided mini videos with explanations while inspecting vehicle. Details were clear & pictures helped. This is a great tool for customers & helps in making decisions. Keep up the great work. Oh, congratulations on your new facility. It leads the way in this business. More

Beautiful new facility! Great service center! Customer lounge would get a high rating but they designed in a food court with lots of high pitched blenders and other noisy eq Great service center! Customer lounge would get a high rating but they designed in a food court with lots of high pitched blenders and other noisy equipment right next to the seating area. More

Beaver Toyota has long been my Go-To spot for anything I need on my Toyota Rav 4. I can’t say enough great stuff about the staff. I was helped greatly by Peter N, he was amazing and has helped me numerous t need on my Toyota Rav 4. I can’t say enough great stuff about the staff. I was helped greatly by Peter N, he was amazing and has helped me numerous times with my vehicles. I trust him and the dealership that employs such a stellar employee. 10/10 services always by Peter. Helped me save $ while learning about what my car needs. Juliette at the desk was very helpful with my shuttles - and I cannot leave a great review without mentioning my guy Kyle! Who helped shuttle me around today while I waited for my car. Now that’s service !! Thanks Peter, Kyle, Juliette and everyone else who has been helpful! New location is Awsome by the way! Couldn’t believe there was a Crave built in! More

The service was excellent, my advisor Louis answered all my questions and was very helpful my questions and was very helpful More

Great sales and service. We’ll definitely buy from here again and have all of our service done here too. We’ll definitely buy from here again and have all of our service done here too. More

The new Beaver Toyota building is breathtakingly beautiful. It was built with the customer in mind. They even have massage chairs in the library for your use. My Salesman, Oraine Brissett and Sal beautiful. It was built with the customer in mind. They even have massage chairs in the library for your use. My Salesman, Oraine Brissett and Sales Manager, Chris, went "above and beyond" to resolve my service needs to my total satisfaction. Look up Oraine. He is a true gentleman to work with. This is our 4th car purchased from Beaver. It won't be our last. More