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Bical Auto Mall

Brooklyn, NY

4.7
892 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 892 reviews

May 01, 2019

Great first car experience I came in to buy a vehicle and was approached by Dennis from the start he was polite and asked me what I was looking for , I was a bit nervous , but More

by Winsife41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis , Dave George
April 26, 2019

The sale or something for a nice The sale parson very nice everyone was very friendly . very good service . The waiting room was clean Very fast service . The owner was very nice More

by Wickednr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Bical Auto Mall responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Bical Auto Mall Team

April 18, 2019

Leased a 2109 Equinox Bical is a great place to get a vehicle. Charlie Albanese went above and beyond to make my leasing experience a pleasant one. Finance department emplo More

by plcapasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Bical Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bical Auto Mall Team

April 18, 2019

Amazing Customer Service Walking into Bical Auto Mall you are treated like family. The facility is massive and has wonderful amenities to make you feel right at home. Charlie More

by plcapasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smitty and Megan
Apr 24, 2019 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Bical Auto Mall Team

April 18, 2019

great team, with great prices and dedicated service Worked with a true professional charlie and well established team in helping me to choose the right vehicle for the right price. They were responsible More

by Marty Golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Apr 24, 2019 -

Bical Auto Mall responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Bical Auto Mall Team

April 16, 2019

Chevy Equinox Our experience with Charlie was great. He was helpful and friendly. Charlie is very knowledgeable about the cars. The purchase process went well and h More

by Lilly & Vinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bical Auto Mall Team

April 15, 2019

Amazing dealership!! The service was amazing they were very sweet answered all of my questions helped me right there and then to get the insurance for the new whip 1000% More

by Wilden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Bical Auto Mall Team

April 14, 2019

My Chevy traverse They took my old lease back pretty early and got be into a very nice 2019. Charlie kept on top of everything and was a professional throughout More

by Slickvee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

We really appreciate your feedback, Slickvee. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Bical Auto Mall Team

April 13, 2019

Wonderful Experience! This was my first visit to this dealership and I have to say I was very impressed. The staff was extremely friendly and courteous. I didn't feel overw More

by Alethea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bical Auto Mall Team

April 12, 2019

Sales person leasing manager Very good and helpful. Personable. Very informative. Answered all my questions. Will definitely recommend Charlie and bical to friends. Convenient to More

by Bigjohn619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn Garcia
Apr 16, 2019 -

Bical Auto Mall responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Bical Auto Mall Team

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