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Bical Auto Mall

Brooklyn, NY

4.7
868 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 868 reviews

March 19, 2019

The whole experince was awesome everyone was friendly Charlie was so helpful - he was patience and caring when I was making my decision about he car lease. I would recommend Charlie and everyone at Bical More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thinbk her name was Nicole (where I signed my lease papers)
March 19, 2019

Best Dealership Ever !!!!! I interacted with Shay and Jamil and they where by far the best people to deal with. They saw my situation and gave me different options based on how More

by Ashley Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

March 16, 2019

Excellent experience Everyone at Bical Auto Mall was great. Everyone that worked there was extremely nice, helpful, and courteous. Andrei my salesperson was extremely pat More

by yvettezuckerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bical Auto Mall Team

March 16, 2019

Great salesperson Delano was very courteous and professional, very helpful and patient as we decided which vehicle we wanted. I highly recommend him and this car dealer More

by SLynch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delano Ashmeade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Bical Auto Mall Team

March 16, 2019

The best experience Wow.. is all that comes to mind to describe the amazing people at bical auto mall. Dave Chin was so graceful and compassionate to all my needs and con More

by Kathd98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan soroka, Dave George, Dave Chin
Apr 16, 2019 -

Bical Auto Mall responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Bical Auto Mall Team

March 08, 2019

Great salesman(CharlesAlbanese). Helpful, knowledgeable and Charles Albanese was most helpful. Answered all my questions and made the decision to lease very easy. A class act. Couldn't have asked for a better More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Apr 16, 2019 -

Bical Auto Mall responded

Thank you for this amazing review,Steve! We really appreciate your business. Bical Auto Mall Team

March 06, 2019

Employees are very helpful and informative. I was very satisfied with my experience at Bical Auto Mall. Steve was my dealer and he was very informative and helpful. I recommend BAM. More

by shan710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smitty/Warranty Manager, Steven Kirton
Apr 16, 2019 -

Bical Auto Mall responded

We appreciate the kind words, shan710. We look forward to seeing you again in the future! Bical Auto Mall Team

March 04, 2019

Leasing of an Equinox I was kind of nervous about going in to lease a car because of a previous bad experience but Charlie Albanese was so helpful and and personable and More

by weezie
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan also helped out with the paperwork. great employee. very professional, knowledgeable and an asset to this dealership.
Apr 16, 2019 -

Bical Auto Mall responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Bical Auto Mall Team

March 04, 2019

Never had such an easy transaction! Charlie Albanese was so helpful,he made us feel like we knew him our whole life. I have already sent two friends to Charlie. They feel the same way. More

by Susandolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

Thank you for the five-star rating, Susandolores! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Bical Auto Mall Team

March 02, 2019

Perfect Experience I went in buying my first car, and Charlie was not only extremely helpful but amazing to work with. He made my car buying experience so easy, painless More

by kohnam21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bical Auto Mall Team

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