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Big Star Cadillac
Friendswood, TX
3,054 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,054 reviews
Verified Customer
December 31, 2023
Kept my informed of the status on the completion of my vehicle and as usual exceptional service. vehicle and as usual exceptional service. More
by RMINORJR412
Employees Worked With
December 31, 2023
Very great customer service keep up the good work, very glad I chose Cadillac Thanks Mauricio for your patience glad I chose Cadillac Thanks Mauricio for your patience More
by espinosavero3109
Employees Worked With
December 30, 2023
Jeff dial went out of his way to help us when we had a sudden problem and had to go to the dealership. We had our dogs with us and he assured us they would not be a problem. Jeff kept us aware of the prog sudden problem and had to go to the dealership. We had our dogs with us and he assured us they would not be a problem. Jeff kept us aware of the progress. More
by KAYRENMINGUS
Employees Worked With
zzJeff zzDial
December 29, 2023
Great excellent communication about what was needed took great care to take care of my needs work was done rapidly thanks great care to take care of my needs work was done rapidly thanks More
by gjulie915
Employees Worked With
December 29, 2023
They went out of their way to make the car buying experience as pleasant as possible. Every road block They were willing to help get through. experience as pleasant as possible. Every road block They were willing to help get through. More
by lmottu
December 29, 2023
Big Star Cadillac was clean and the service was good. It was nice to have coffee and water available for those of us who needed it. It was nice to have coffee and water available for those of us who needed it. More
by Kdwamos
Employees Worked With
December 29, 2023
They (Wiem and Kelly) were incredible and got us in and out of the dealership quickly. I’ll definitely recommend them to everyone. out of the dealership quickly. I’ll definitely recommend them to everyone. More
by ROBERTVANEPP
December 29, 2023
Great, professional, friendly, clean, I WAS WELL PLEASED WITH SALES AND SERVICE THANKS SO VERY Y WITH SALES AND SERVICE THANKS SO VERY Y More
by MARG.SENNETT
December 28, 2023
I brought in my vehicle for service and had to pre purchase wiper blades because they were out of stock. It has been over a week since my purchase and have not heard if my wipers are in stock. Communi purchase wiper blades because they were out of stock. It has been over a week since my purchase and have not heard if my wipers are in stock. Communication with the dealership needs improvement. This is not the first time I have had issues with them communicating. More
by BRANDY
Employees Worked With
