Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,054 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,054 reviews
December 25, 2023
Great customer service. Service performed in a timely manner. Great concierge service. Always receive updates Service performed in a timely manner. Great concierge service. Always receive updates More
by WNSEGURA
Verified CustomerEmployees Worked With
December 25, 2023
I was received cordially and was communicated with in a very kind and timely manner. very kind and timely manner. More
by RONNIEBRIAN43
Employees Worked With
December 23, 2023
Service is always top tier 10out of 10. Thank you so much for your service Thank you so much for your service More
by irvchichi1
Employees Worked With
December 23, 2023
Big Star was a pleasure to work with, a big if that was because of Wiem and Deyme. Great team, great dealership!! because of Wiem and Deyme. Great team, great dealership!! More
by JKBIBERSTEIN77
December 19, 2023
Lisa was wonderful the Big Star team was very helpful and easy to work with. Thank you for my Christmas gift! easy to work with. Thank you for my Christmas gift! More
by Joanna G
December 18, 2023
Karah was not my service advisor, Jose was. Great customer service provided by Jose. He kept me informed on my car service. Great customer service provided by Jose. He kept me informed on my car service. More
by WNSEGURA
December 18, 2023
Chris our salesman was able to help us with all of our needs. Very easy to work with and we are very happy with our purchase. needs. Very easy to work with and we are very happy with our purchase. More
by jdarr6235
Employees Worked With
Other Employees :
Cannot remember her name she showed us car features
December 18, 2023
Ainsley was very helpful and supportive since the beginning. I am so happy and pleased with the service. Will continue to bring my car here. Thank you! beginning. I am so happy and pleased with the service. Will continue to bring my car here. Thank you! More
by lisvaniadelgado
Employees Worked With
December 16, 2023
My mother has bought 2 cars from Big Star so it was not hard for me to pick this dealership. Jason was such an amazing guy! He made me feel confident in buying my first car hard for me to pick this dealership. Jason was such an amazing guy! He made me feel confident in buying my first car More
by nadelynsmith
December 15, 2023
My husband and I were browsing around looking at different vehicles when David the salesman noticed us. Made us feel welcome and not obligated to anything. David was very nice and helpful with every different vehicles when David the salesman noticed us. Made us feel welcome and not obligated to anything. David was very nice and helpful with everything. Thank you for everything. Do not hesitate to ask for David Bukrinsky. More
by jessicabernal11
