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Big Star Cadillac
Friendswood, TX
3,033 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,033 reviews
October 14, 2023
The whole experience was awesome & Wiem was excellent to work with. We are very excited with our purchase. work with. We are very excited with our purchase. More
by thelukeduke
Verified Customer
October 14, 2023
Always great service. Everyone is always polite and the car is always ready when scheduled. Everyone is always polite and the car is always ready when scheduled. More
by MARGARETNELLCOLE
Employees Worked With
October 14, 2023
Wiem is a very professional, efficient and to the point! This is my 2nd vehicle with Wiem. She sure knows how to conduct business! I Highly Recommend her! This is my 2nd vehicle with Wiem. She sure knows how to conduct business! I Highly Recommend her! More
by villamarisol
Employees Worked With
October 13, 2023
I recently had the pleasure of taking my Escalade to Big Start Cadillac for service, and I cannot express how impressed I am with the exceptional customer service provided by Bobby Miller. Bobby's dedicatio Start Cadillac for service, and I cannot express how impressed I am with the exceptional customer service provided by Bobby Miller. Bobby's dedication to ensuring a seamless and enjoyable experience is unparalleled. Bobby consistently goes above and beyond to make himself available to address any concerns or inquiries I may have. His attentiveness and professionalism have not only made me a loyal customer but have also prompted me to choose this particular location, despite it being farther from my home than other options. In addition to Bobby, I must also commend the outstanding service provided by Jose Teran and Britney Norman. Their professionalism, expertise, and friendly demeanor have contributed significantly to my overall positive experience at Big Start Cadillac. Together, Bobby Miller, Jose Teran, and Britney Norman are a team that embodies what outstanding customer service should be. They have not only earned my trust and loyalty as a satisfied customer but have also made me confident in referring their services to others seeking an exceptional automotive service experience. Thank you, Bobby, Jose, and Britney, for your outstanding dedication and exceptional service at Big Start Cadillac. You have made a lasting impression on me, and I look forward to continuing to entrust my vehicle's care to your capable hands in the future More
by JALAL.ALJAFF
October 13, 2023
Waited 1 week called 5 times to get a hold my rep no call back. Had to call my sales person to get the service department to call me back. And after 1 week my escalde didn’t even make it into the shop and af back. Had to call my sales person to get the service department to call me back. And after 1 week my escalde didn’t even make it into the shop and after I told my advisor all my issues before picking up my car he said he ran a test to check for codes and there weren’t any. After I took my Caddilac to another dealer with in 10 mins he told me there are showing multiple codes off his device. More
by HUMZA fareed
Employees Worked With
zzJeff zzDial
October 13, 2023
My vehicle is still making the same noise as before. The Issue is not resolved. The Issue is not resolved. More
by betty6boop6
Employees Worked With
October 13, 2023
Good experience and service by the dealership service department and my service advisor Ainsley Roark. Thanks for the good work. department and my service advisor Ainsley Roark. Thanks for the good work. More
by BROWN7557
October 13, 2023
Always professional, always great customer service. Got me in and out with a short wait time. Got me in and out with a short wait time. More
by Brian
Employees Worked With
October 12, 2023
Great customer service. The service used for drop offs was amazing. I did not have to wait long for my car. The service used for drop offs was amazing. I did not have to wait long for my car. More
by ASWRIGHT1012
Employees Worked With
