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Big Star Cadillac
Friendswood, TX
3,058 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,058 reviews
September 30, 2023
The personnel are efficient and friendly. Work is excellent. Dealership is clean. Everyone makes you feel like you are part of their family and an important customer. Work is excellent. Dealership is clean. Everyone makes you feel like you are part of their family and an important customer. More
by BSJACKS38
Verified CustomerEmployees Worked With
September 30, 2023
Meet our needs, went above and beyond to get the deal we needed,very helpful needed,very helpful More
by terrie.littleton
Employees Worked With
September 29, 2023
Always a pleasant experience, they take care of me. Def would recommend to family and friends. Sales and service. 👌🏾 Def would recommend to family and friends. Sales and service. 👌🏾 More
by lonnief2
September 29, 2023
Ainsley and the Service department are excellent. Kept me informed as to what was going on with my wife's XT5 with text messages. When I picked it up it had been washed and looked excellent. Down sid Kept me informed as to what was going on with my wife's XT5 with text messages. When I picked it up it had been washed and looked excellent. Down side was waiting for parts (hub and bearing assembly) a very common part that is used on many years and models of G M, not just the XT5. It should have been in stockIt is very common for these parts to fail,,,,you can bet they're not Timpken or Eaton bearings. More
by GWILKERSON003
Employees Worked With
September 29, 2023
Big Star always has the best service and do whatever it takes to make sure customers are happy! takes to make sure customers are happy! More
by CHERNANDEZ18
Employees Worked With
September 29, 2023
Two of the problems are not fixed and I don't know about the third because I have not approached the car at night. The most critical item, the left rear view mirror still points down when driving down the the third because I have not approached the car at night. The most critical item, the left rear view mirror still points down when driving down the road. The key fobs were not recognized when we picked the car up we had to set up all the seat functions again. New on this morning, I am driving the car, Driver 2, wife gets out of the car to pick up clothes from the cleaner, when she opens the left rear door, the seat moves to Driver 1 pinching me up to the stearing wheel. I had to push the driver 2 button to get the seat back. More
by JIML4128
Employees Worked With
zzJeff zzDial
September 29, 2023
This dealership has always been very professional & everyone so polite I feel that my vehicle is always well taken care of. Thank you! everyone so polite I feel that my vehicle is always well taken care of. Thank you! More
by PDDENSON
Employees Worked With
September 29, 2023
I love my overall experience at Big Star Cadillac. Angelika Felix and Keith Mujica were awesome and I will definitely be back for future purchases. Angelika Felix and Keith Mujica were awesome and I will definitely be back for future purchases. More
by yodorsey
September 29, 2023
Horrible. I brought my car in for my scheduled appointment and left it with the service department. Six hours later they called to tell me the part needed wasn I brought my car in for my scheduled appointment and left it with the service department. Six hours later they called to tell me the part needed wasn’t in. This is one of many issues I’ve had with Big Star Service department. At this point I would never recommend or purchase another vehicle from this dealership. More
by LARAAUTTONBERRY
Employees Worked With
zzKarah zzGonzales
