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Big Star Cadillac

Friendswood, TX

4.7
1,998 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 1,998 reviews

May 06, 2024

Jeff always comes through. Keeps me informed and resolves all issues . Looks like the remodeling will make the waiting are top notch More

by E30M3BMW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 05, 2024

This was my best experience yet. Our service advisor was amazing and went above and beyond! More

by KTBUPTON4ACES
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 05, 2024

This dealership worked well with me to get into me into my new lease. Well pleased. Good people! More

by Dcmiles
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
June Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 05, 2024

This is a great place to visit when you want a Cadillac. Service is great More

by tj.dillard83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
June Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 03, 2024

Amazing car buying experience! Shopped around 3 different dealers and BigStar Cadillac had by far the most friendly staff and comfortable show room. The sales team was fantastic, a More

by davidtdubrockmillspaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 03, 2024

Love my Escalade. My sales person was very efficient and very friendly. Thank you very much More

by IMPORTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 03, 2024

I liked the way I could contact the advisor without actually going thru many people before hand. More

by TXTOPLUCILLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 02, 2024

Smooth experience with car repair, pickup and delivery! I have had no other problem with my car. More

by JLYNNGATES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Karah Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 02, 2024

I’m a repeat customer and all the staff were very inviting. I worked with Nate Gordon and he was the perfect salesman. More

by BAHERNDONJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 02, 2024

They were times and professional. They provide transportation from dealership to home and back home again. More

by ABNERMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!