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Big Star Cadillac
Friendswood, TX
2,989 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,989 reviews
December 15, 2024
If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More
by Chelseyd1215
Verified CustomerEmployees Worked With
Other Employees :
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December 14, 2024
After having my vehicle for a month it was in the shop because of the check engine light coming on. My vehicle was returned to me in one day and in less than 24 hours, the light was back on. However, because of the check engine light coming on. My vehicle was returned to me in one day and in less than 24 hours, the light was back on. However, I would like to mention how absolutely AMAZING Brian was with the concierge service. His quality customer service, calming demeanor, and assurance the service department was capable of properly serving and diagnosing my car was the only reason I returned my vehicle to Big Start for a second opportunity! More
by kristydlee04
Employees Worked With
December 14, 2024
Albert was very helpful and made sure we got a loaner car. Thanks for a great visit and will see you next time. car. Thanks for a great visit and will see you next time. More
by SHARNCANDLES
Employees Worked With
December 14, 2024
Everyone was awesome and my wait time was satisfactory considering I didn’t have an appointment, considering I didn’t have an appointment, More
by baileyannc
Employees Worked With
December 14, 2024
I had such an amazing experience. The staff was extremely friendly, professional and helpful. Will definitely recommend to my family and friends. The staff was extremely friendly, professional and helpful. Will definitely recommend to my family and friends. More
by lavergnehenry2
December 14, 2024
I took my Escalade to Tom Peacock for the same issue twice. I knew their diagnoses was wrong. I drove two hours to y’all and got the right diagnoses and excellent service. So worth the drive! twice. I knew their diagnoses was wrong. I drove two hours to y’all and got the right diagnoses and excellent service. So worth the drive! More
by KOENIGPROPERIES
Employees Worked With
December 14, 2024
Great service. The staff is always nice and gets you in and out in a timely manner, The staff is always nice and gets you in and out in a timely manner, More
by KIMROLIVAREZ
December 13, 2024
The Service department addressed all issues, with the help of Ainsley. After a second follow up trip I was equally taken care of. help of Ainsley. After a second follow up trip I was equally taken care of. More
by LYLE
Employees Worked With
December 13, 2024
Victor Rivas is a great salesman. Easy to work with and just a great all around guy! Easy to work with and just a great all around guy! More
by dougdav34
December 13, 2024
David is exceptional! I am very impressed with his patience and diligence in getting the job done. I am very impressed with his patience and diligence in getting the job done. More
by rmanor
Employees Worked With
