Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,052 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,052 reviews
December 29, 2024
The service was great! They took care of our service on my Escalade and had it back! They took care of our service on my Escalade and had it back! More
by JETER
Verified CustomerEmployees Worked With
December 29, 2024
So far, I have had a good experience with Big Star. If Big Star can provide me a vehicle when NEEDED,, everything is good. In addition to my Service Agent Lee, he is AWESOME. Thank you and Happy N If Big Star can provide me a vehicle when NEEDED,, everything is good. In addition to my Service Agent Lee, he is AWESOME. Thank you and Happy New Year to all! More
by mparkervalsin@sbcglobal.net
Employees Worked With
December 29, 2024
Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality and qualit of customer needs.. Great personality More
by emilianwhite
Employees Worked With
Other Employees :
Tausif Shah
December 28, 2024
David was great to deal with. He was very helpful dealing with the figures and knowledgeable on the vehicle. He was very helpful dealing with the figures and knowledgeable on the vehicle. More
by cjm003
December 28, 2024
No pressure sales, very friendly & courteous. Excellent customer service. Delivered my vehicle to us on Christmas Eve. Excellent customer service. Delivered my vehicle to us on Christmas Eve. More
by clay.hertenberger
December 28, 2024
Service is great just don't go late in the evening because it feels a bit rushed. Overall very good customer service. because it feels a bit rushed. Overall very good customer service. More
by maxx65
December 28, 2024
Zulfiqar was Very friendly, helpful and professional. We will definitely do business with Big Star again.. We will definitely do business with Big Star again.. More
by lindacchilton71
Employees Worked With
December 27, 2024
Ainsley completes the Cadillac experience of excellence. My XT5 is my first American made car in over 25 years and it won’t be my last! My XT5 is my first American made car in over 25 years and it won’t be my last! More
by Lifenet
Employees Worked With
December 27, 2024
Lisa Velasco was top notch as usual. She sold us a car earlier in the year and felt very comfortable with her professionalism and customer service. Big Star Cadillac product quality is c She sold us a car earlier in the year and felt very comfortable with her professionalism and customer service. Big Star Cadillac product quality is consistently outstanding, exceeding our expectations every time. Thank you Lisa and Big Star Cadillac. More
by MARTINCANTU
Employees Worked With
December 27, 2024
They provide excellent customer service and keep me informed about the status of my vehicle. informed about the status of my vehicle. More
by MELROSE71
Employees Worked With
