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Big Star Cadillac
Friendswood, TX
2,991 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,991 reviews
December 04, 2024
Great salesman! Called me right in the nick of time before I left to tell me she had the color I was looking for! Highly recommend Weim & Big Star! Called me right in the nick of time before I left to tell me she had the color I was looking for! Highly recommend Weim & Big Star! More
by Missi K
Employees Worked With
December 04, 2024
well, Cristian Mascorro was, nice person him work with us , attendant to us like real Costumers, us , attendant to us like real Costumers, More
by mariaballi
Verified CustomerDecember 04, 2024
Everyone did an awesome job! We couldn’t be happier with our experience in all of the departments we dealt with. We couldn’t be happier with our experience in all of the departments we dealt with. More
by kim york
December 03, 2024
My experience with the big star cadillac has been very pleasing. My service advisor Isaiah Rodarte keeps me well updated every step of the way with any repairs or questions I may have. Everyone at the dea pleasing. My service advisor Isaiah Rodarte keeps me well updated every step of the way with any repairs or questions I may have. Everyone at the dealership, is very nice and welcoming. More
by mrnsn1
December 02, 2024
Mr Albert was very good to work with. He was very courteous and professional and let us know when we could expect the work on our car to be completed He was very courteous and professional and let us know when we could expect the work on our car to be completed More
by blyates88@sbcglobal.net
Employees Worked With
December 02, 2024
Charles Jackson, Keith, Iriam, Lisa and Kevin are so awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purcha awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purchase. More
by jhadebrown
December 02, 2024
Lee was great! Helpful and great communication! Answered questions quickly and completely. Always smiling. Friendly. Helpful and great communication! Answered questions quickly and completely. Always smiling. Friendly. More
by AMBERFARLEY20
Employees Worked With
December 02, 2024
Benito and the Big Star team were so helpful in my car buying experience. Benito asked questions to understand my needs. He and the Big Star team worked to create a deal for the vehicle I wanted and fit w buying experience. Benito asked questions to understand my needs. He and the Big Star team worked to create a deal for the vehicle I wanted and fit within m budget. They explained everything to me and answered any questions I had. They were helpful and supportive introducing me to and helping me set up my new vehicle. it was all a great experience that I would recommend to anyone! More
by JILLPISTOR
Employees Worked With
Other Employees :
Dami (helped me set up my new vehicle to my personal preferences)
December 02, 2024
The service that I received at Big Star Cadillac was top-notch. Ainsley was so nice to me and help me all steps to the finish line.. They should clone this woman and have everyone who’s involved in any top-notch. Ainsley was so nice to me and help me all steps to the finish line.. They should clone this woman and have everyone who’s involved in any service follow steps like how she did with me More
by MATHGUY999
Employees Worked With
December 01, 2024
Salesman good. I would just recommend getting everything discussed in writing before going to finance office. Also be aware the price may not be what is the adverti I would just recommend getting everything discussed in writing before going to finance office. Also be aware the price may not be what is the advertised price due to “glitch in their system” and they will not honor advertised price. The finance guy w ended up with was less than cordial, will leave it at that. Not a horrible buying experience, but have certainly had better experiences. Usually drive Lexus and this is first Cadillac so will see. Just be careful…. More
by VOY0663
Employees Worked With
