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Boardwalk Ferrari
Plano, TX
1,418 Reviews
Boardwalk Ferrari is committed to the Ferrari performance legacy. With a championship Ferrari Challenge team, rallies, concours shows and lifestyle events, Boardwalk provides its clients with Ferrari ownership experiences that are second to none.
As a member of Boardwalk Auto Group, we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,418 reviews
May 17, 2024
I purchased a 2023 Performante URUS from Boardwalk for $300K+. I live out of state and the vehicle was shipped to me after they received my trade. When delivered to my home I found some damage on the fron $300K+. I live out of state and the vehicle was shipped to me after they received my trade. When delivered to my home I found some damage on the front fascia(see pic). It may not be a large divot/scratch, but it’s highly noticeable and will require the front fascia to be dissembled, repaired and repainted. There is also a scuff mark on the carbon fiber section which is very small. The clear bra will also need to be replaced as it is pierced in a couple of areas and peeling. I spoke with my salesperson, and he indicated they missed it. Mind you, he missed it, the service dept missed it and they signed off the inspection report upon pick-up which included the damaged pictures. He also stated, “they want to make it right”. 4 days later no contact back to me. I leave texts and messages each day. This was a clear business decision to save a couple of bucks hoping I would let it go. It’s hard to believe the lack of character and business integrity from this dealership and its employees. If the small damage was discosed I would have moved on or negotiated further Nothing surprises me anymore, but you would think a high-end dealership or any others would want to treat their clients respectfully and fair. I am not sure if I am more dissapointed in the vehicle condition or the customer service. This is experince has been underwhelming!. BTW, I am still waiting for my paperwork to reg/title in AZ. This rating is for the dealer, I do not like to rate individuals More
by gyrothedog
Employees Worked With
Helpful May 16, 2024
Great customer service. You can easily tell that Boardwalk is interested in developing relationships and trust with their clients. That is greatly appreciated! You can easily tell that Boardwalk is interested in developing relationships and trust with their clients. That is greatly appreciated! More
by Dustin
Employees Worked With
May 16, 2024
They always take care of every detail! Thank you again for the great customer service. Thank you again for the great customer service. More
by jh
May 09, 2024
Awesome service, Joaquin professionalism exceeds expectations. Thanks again for great service and help with my issue. expectations. Thanks again for great service and help with my issue. More
by Brandon Walters
Employees Worked With
May 08, 2024
Can't say enough great things about Boardwalk Ferrari's Service Department. Paul Frey is truly the nicest person you will ever meet. Paul always takes great care of my Portofino's service needs. Service Department. Paul Frey is truly the nicest person you will ever meet. Paul always takes great care of my Portofino's service needs. More
by iadame
Employees Worked With
May 07, 2024
Definitely the best Ferrari dealer, also best service with Joaquin, always attentive he also follow through next day with a phone call. Thank you with Joaquin, always attentive he also follow through next day with a phone call. Thank you More
by albertolombardi1
May 05, 2024
Fantastic service, knowledgeable service advisors, reasonable prices and superb waiting area, with good coffee 😀 They have a drop off box too. reasonable prices and superb waiting area, with good coffee 😀 They have a drop off box too. More
by rahulmane
May 01, 2024
I had my car in for a check engine light. The error code was related to a battery cable for the hybrid battery. It turned out that there was not a problem and that all of the codes just nee The error code was related to a battery cable for the hybrid battery. It turned out that there was not a problem and that all of the codes just needed to be cleared. The service department went through an extensive analysis to make sure that there was not a problem which I appreciated very much. It would have been easy just to clear the code and return the car to me without having gone through such a through process. More
by jtay44
April 29, 2024
My experience at Boardwalk Ferrari was great. Jhanifor helped to customize a new Roma and the entire process was so much fun. What a fun experience! Jhanifor helped to customize a new Roma and the entire process was so much fun. What a fun experience! More
by Kirk S
