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Bob Hook Chevrolet

Louisville, KY

4.9
1,403 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,403 reviews

June 03, 2021

I had a wonderful experience at Bob Hook once again my Great sales professional Bill Dabney is the best he always gives me the best service.car no 3 from the best dealership in town More

by Paulae808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bob Hook Chevrolet responded

Paulae808, thank you for the 5 star review. We're so glad Bill was able to help you find a new car that you love. We wish you many happy miles in your new vehicle and hope to work with you again for car number 4!

June 03, 2021

Very professional and responsive. Buying a car is one Very professional and responsive. Buying a car is one “adulting” activity that I absolutely HATE. This has been, without a doubt, the easiest car pur More

by Adtdhall1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Jun 03, 2021 -

Bob Hook Chevrolet responded

Hi Adtdhall1996, thank you so much for your positive comments about Bob Hook Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 31, 2021

Colleen was amazing to work with on the purchase of our Tahoe! She’s so great this is the 3rd car we’ve bought from her! More

by jessicaellison04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
Jun 01, 2021 -

Bob Hook Chevrolet responded

Thank you for choosing Bob Hook Chevrolet! We greatly appreciate your five-star rating and continued customer loyalty. If you need anything else, please do not hesitate to reach out. Enjoy your new car!

May 29, 2021

We had a great experience with William Dabney. Worked with us on the price. Very friendly, professional, pleasant 5 stars!!! For sure recommend. Bob hook and William. More

by Rweaver
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Bob Hook Chevrolet responded

Thank you for the five-star review! We greatly appreciate the kind feedback on your experience with William. If you need anything else, please let us know. Have a great day!

May 29, 2021

I got the best deal at Bob Hook Chevrolet and the easiest transaction. I would recommend Bill Dabney to everyone looking for a dependable vehicle. More

by Creekers4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Bob Hook Chevrolet responded

Thank you for the five-star rating and kind feedback! We greatly appreciate your comments about your experience with Bill. We hope to see you again! Have a wonderful day!

May 27, 2021

John Knotts and the whole dealership exceeded expectations. He was great to deal with! It was easy and hassle free! They held the truck, that is in high demand, for over a week until I could get More

by Boylesj7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Bob Hook Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2021

We Went to Bob Hook Chevrolet just to get an idea about what cars were available and the price range. we were not planning to buy right away. Bill Dabney greeted us at the door and asked what kind of car w More

by patsyherb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Bob Hook Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2021

We were super happy with our sales lady Mitchal. She made our new car buying experience very easy and enjoyable. We appreciated that she wasn’t pushy and gave us space to talk about our decision. Thoroughly More

by Lanadianejackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchal Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
May 24, 2021 -

Bob Hook Chevrolet responded

Hi Lanadianejackson, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 22, 2021

Anyone in the market for a car Matt Cooper is your guy ! Thanks for being so patient and marking it a smooth and easy process!! Thanks for being honest! I will definitely be sending people Matt’s way !! Tha More

by JennW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
May 24, 2021 -

Bob Hook Chevrolet responded

JennW, Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

May 22, 2021

Thank you James Harris Jr for my new car! I love it and the service was AMAZING!!! I didn't have to wait for the car either. More

by Aprilcase17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Bob Hook Chevrolet responded

Aprilcase17, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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