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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

November 03, 2021

Best dealership ever!Mario Lee was spectacular! I’m very happy and I highly recommend More

by daiana marinho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Bourne's Auto Center responded

Daiana, thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

November 02, 2021

Excellent service and staff was great. Kim really helped us out and made it a very enjoyable experience More

by shagandkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Bourne's Auto Center responded

Thank you! Kim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

November 02, 2021

Kevin and the Bourne Team made our purchase and trade-in smooth and simple. The process was comfortable and transparent throughout. We would highly recommend Bourne's Auto Center to customers looking to p More

by Mike DeCandia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Nov 02, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience Kevy and our team and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

October 29, 2021

Great service and straight forward buying process. I would recommend to friends and family every time. More

by Jastone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Oct 31, 2021 -

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

October 25, 2021

We love Bournes! Purchased our 2nd vehicle today and could not have been a better experience. We made an appointment to look at some vehicles, went in and met Jose Molina who narrowed down our choices More

by Amahoney0818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Jose and our team, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 25, 2021

I have to say I was very pleased with the whole process of buying my car at B Bourne's, the assistance there is great and the price as well , Kevin Lima one of the sales associates who attended me did an o More

by Bluflame007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Oct 26, 2021 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Kevy and our team were so helpful to you while assisting you with your purchase! Mike Kelley General Manager

October 25, 2021

Jose made the process so easy. Great dealership that is looking out for their customers. I would recommend to anyone. More

by 55Georget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Bourne's Auto Center responded

It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

October 23, 2021

Kevin was courteous and professional throughout our time at Bourne's Auto Center. He greeted us with a smile and did not rush our process as we deliberated our options. David of the Management Department wa More

by Taime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Oct 24, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that Kevy and David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 22, 2021

Very happy with my new car and services provided! Definitely referring them to friends and family! More

by Adrielirubim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

October 16, 2021

This is the best place to buy a car, this is my 2nd car from there and I will definitely go back each time I’m buying a new car. Kevin was very awesome and the process was great and smooth. More

by Jean2697
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Oct 18, 2021 -

Bourne's Auto Center responded

Jean, Thank you for sharing your experience with us! We're happy to hear it went well working with Kevy and hope you enjoy your 2nd new vehicle from us! We truly appreciate your feedback! Mike Kelley General Manager

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