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Branhaven Jeep Chrysler Dodge Ram

Branford, CT

4.9
1,612 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer. I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed. Robert Lavallee Dealer President
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348 West Main St

Branford, CT

06405

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Showing 1,612 reviews

April 22, 2021

Melanie was super helpful and responsive - no hard sell, just good customer support! The whole buying process was smooth and efficient! Jonathan was also very helpful in finding a great lending deal and More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello Liz, We would like to thank you for your five star review of Branhaven CDJR. We strive to provide a customer driven experience and therefore we are delighted to hear that Melanie and Jonathan have been able to make this possible for you. We endeavor to continue to assist you with all of your automotive needs.

April 19, 2021

From the initial phone call with Gina to the signing the contract with Jonathan, Branhaven showed excellence. In between those two was an amazing bright woman named Melanie. She understands the product bein More

by Pastor Willie L Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience with us and with the help of our team, especially Gina, Melanie, and Jonathan. We value your business at Branhaven Chrysler Jeep Dodge and we hope that you will continue to visit us!

April 15, 2021

Jonathan is AMAZING!! He made the purchase of my new Jeep Grand Cherokee as stress free easy as can be. He took care of everything and made sure I got exactly what I was looking for. Everyone at Bra More

by mtdalbero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2021

Everything was excellent. Price was less than expected. Will continue to bring car back for service and parts. Everyone there is friendly and goes out of their way to help you. More

by Dway379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam I.
Apr 16, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2021

Johnathan Minichino is not at all knowledgeable in registering a vehicle in Massachusetts. Not only that but lied about doing it. He never registered my truck properly. Telling me that he had. Letting More

by Dissatisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Minichino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greenspun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello, Thank you for bringing this situation regarding the registration for your truck to my attention. I would appreciate the opportunity to learn more details about the level of customer service provided. Please email me directly with your preferred contact details when you get the chance. Best, Robert Lavallee Dealer Principal rlavallee@branhaven.com

Apr 16, 2021 -

Dissatisfied customer responded

With the experience I had with Branhaven I did not expect a responce. I feel the need to communicate by phone because everything has been terrible. So if you could leave me a way to contact you. Thanks Roger

April 01, 2021

The service manager was very professional and answered any questions that you. Asked if there’s anything else they can help me with. And if I have any questions to let them jnow More

by EFAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi! Thanks so much for your shout-out about us at Branhaven Jeep Chrysler Dodge Ram and for your five-star rating. Visit us again, please!

March 28, 2021

Melanie was amazing. We were actually headed out when she stopped us and said she could help. I had come here from a bad experience with another dealership and between her and Jonathan, I will recommend ever More

by Staceylyn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Stacy, Thank you for taking the time to share your excellent experience with us at Branhaven Jeep Chrysler Dodge Ram. We are thrilled to hear you enjoyed working with Melanie. We will be sure to pass along your kind comments to her and Johnathan. We look forward to seeing you again soon!

March 28, 2021

Worked with both Melanie and Steve. Melanie was very helpful and friendly. She wasn't pushy and she made the trade-in of my old vehicle and the buying of my new vehicle extremely easy. Steve was very More

by Kennedy0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lakomski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you, Kennedy, for taking the time to write a positive review! We're glad to hear Steve and Melanie went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We appreciate your positive feedback, and we look forward to working with you again soon at Branhaven Chrysler Dodge Jeep Ram.

March 27, 2021

She was great and the process was quick and easy. She exceeded all my expectations and I’ll be sure to send customers her way. Thank you so much! More

by Jataviaparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for the excellent review, Jatavia! We are so pleased to see that the Branhaven Chrysler Jeep Dodge team earned your recommendation. If we can do anything else for you, please be sure to let us know.

March 23, 2021

Brandon was super helpful in assisting me with the trade in process and quickly got me a new car as well as getting me more for my original car More

by Vanpeltn20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greenspun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Team, especially Brandon. If there is anything else we can do for you at Branhaven Chrysler Jeep Dodge please let us know.

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