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Brewster Subaru
Brewster, NY
2,568 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,568 reviews
April 07, 2021
Great experience from beginning to end. True professionals, who are both warm and welcoming. Anthony Pilla was absolutely amazing, listening to my needs for a car and delivering an incredible p professionals, who are both warm and welcoming. Anthony Pilla was absolutely amazing, listening to my needs for a car and delivering an incredible package for me and my family. Anthony was recommended to me by my brother and I'll certainly be recommending him and Brewster Subaru to everyone that will listen to me. The whole team is top notch and aim to get you the car you're searching for. Don't go anywhere else for your next Subaru. More
by gjvigliotti
April 06, 2021
Kristen is a consummate professional and made buying my new car effortless. She is a courteous and helpful person and deserves your sale! I fully recommend her! new car effortless. She is a courteous and helpful person and deserves your sale! I fully recommend her! More
by Ron J
Employees Worked With
April 06, 2021
Kristin was great to work with She explained everything clearly and made the transaction very smooth. She was very nice and personable I would definitely recommend Brewster Subaru to other people I know. clearly and made the transaction very smooth. She was very nice and personable I would definitely recommend Brewster Subaru to other people I know. More
by William
Employees Worked With
April 06, 2021
Great experience! Start to finish with Andre Reid! Convenient, positive, great financing, even dealing with the service department was easy peasy. Also Love my car! Convenient, positive, great financing, even dealing with the service department was easy peasy. Also Love my car! More
by Stephanie
April 06, 2021
They responded promptly to my internet request on a vehicle I was interested in, and made the process of purchasing the vehicle easy and efficient! vehicle I was interested in, and made the process of purchasing the vehicle easy and efficient! More
by Sespm16
April 05, 2021
Robyn has been a great help purchasing the last four Subaru's we have had. She makes it a calm and relaxing experience and remembers what my taste and wants are. Marci was also a big help explaining t Subaru's we have had. She makes it a calm and relaxing experience and remembers what my taste and wants are. Marci was also a big help explaining the nitty-gritty business/banking part of it. Thank you both for all you did to make my car buying experience painless once again. More
by Ginny
Employees Worked With
Marci Lynn thank you, Robyn Rey
April 05, 2021
This dealership is the best. I/my family have been going there for the past 20 or so years and the level does not change, it's been top notch the whole way. They have always been extremely friendly and dow there for the past 20 or so years and the level does not change, it's been top notch the whole way. They have always been extremely friendly and down to earth. I have known Nelson through the dealership for as long as I have been going there and he definitely sets the bar for care and respect for his customers; he makes you feel like a good friend or family. Anthony Pilla and Marci Lynn helped me with the purchase and financing of my 2018 Forester and they take the torch and run downfield with the same level I have come to expect from Brewster Subaru. Anthony was informative, attentive to what I wanted/needed in my vehicle, was patient with me, and was a pleasure to work with...bonus points for being a hockey fan too. Marci Lynn, was especially patient with me and provided a process that I was very happy with the outcome of and was also a pleasure to work with...bonus points for being a dog lover. All in all, this is an excellent dealership with a great environment and better people. Best car buying experience. Thanks again ladies and gents. More
by Greg M
April 04, 2021
Mitch was great. Very helpful. Sold us a great car. He knew his stuff and helped make buying a new car a totally painless experience. Highly recommend doing business with brewster Subaru, and seek out Mit knew his stuff and helped make buying a new car a totally painless experience. Highly recommend doing business with brewster Subaru, and seek out Mitch, he will make you happy. More
by Gnitsark
Employees Worked With
April 03, 2021
Not sure if it was incompetence or apathy, but hands down the worst experience I’ve ever had with a car salesperson. Rude and dismissive, talked down to my wife on several occasions, and didn’t seem particul the worst experience I’ve ever had with a car salesperson. Rude and dismissive, talked down to my wife on several occasions, and didn’t seem particularly interested in what was going on. If Brewster Subaru didn’t have the exact car we wanted, and we weren’t on a time crunch, we 10000% would have gone elsewhere. The experience was so comically bad that at multiple times we thought it was a prank. If you have a choice and the time - I’d consider going elsewhere. More
by RC
Employees Worked With
April 03, 2021
Robyn was outstanding to work with. She helped our son buy his first car, a used Crosstrek, and at the same time kept my wife and I involved to make sure that all of us understood the process and had a ch buy his first car, a used Crosstrek, and at the same time kept my wife and I involved to make sure that all of us understood the process and had a chance to ask questions. She is a top-notch pro when it comes to Subaru sales! Also, Marci did a good job reviewing the 'nuts and bolts' of the final spec and purchasing process. All in all, a very good experience. More
by FMR
Employees Worked With
Robyn Rey
