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Brewster Subaru

Brewster, NY

4.9
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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3751 Danbury Rd.

Brewster, NY

10509

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Showing 2,553 reviews

March 01, 2021

Rich and Robin are wonderful. I appreciated their knowledge, experience, and calm that made the process a pleasure. Rich clearly explained all the paper work and in addition to everything else Robin More

by denise.howe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Rey
Mar 01, 2021 -

Brewster Subaru responded

Thanks for sharing your wonderful experience with Rich and Robin! We will be sure to share your kind comments! Thanks again and take care!

February 28, 2021

Kristen was extremely patient, diligent, and helpful in the entire process! It was a pleasure working with her and would do business with her for my next car! More

by M. Perin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Brewster Subaru responded

Thank you for taking the time to leave us this kind review! We're thrilled to hear that you had a great experience with Kristen and we hope to see you again next time here at Brewster Subaru. Until then, take care and enjoy your new vehicle!

February 27, 2021

So very knowledgeable and made this experience quick and easy. He went over each piece of paperwork throughly. Kristen was wonderful as well, it is nice to work with someone who is not pushy. More

by donacabana611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Brewster Subaru responded

Thank you for the positive feedback about your recent visit to Brewster Subaru! We hope to work with you again in the future!

February 27, 2021

Just bought my new outback and I came say enough about Brewster subaru. It was a no pressure informative buying experience from start to finish. I would recommend anyone looking to buy a Subaru to go here More

by ffny911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Brewster Subaru responded

Wow! We're so glad to hear this! Congrats on your new Outback, thanks for choosing Brewster Subaru!

February 23, 2021

Mitch And Nelson at Brewster Subaru are amazing! I highly recommend Mitch he was excellent! I will never use anyone else besides Brewster Subaru I am more than satisfied with my purchase and the team at Brew More

by DeannaDeBellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MITCH Potack
Mar 01, 2021 -

Brewster Subaru responded

Thank you for your confidence in the Brewster Subaru team! We are glad to have you as a customer!

February 22, 2021

Great dealership and very easygoing people! Really appreciate the hospitality and the approach they take when getting a new car or receiving service. I will most definitely continue getting my lease f More

by Cameronct3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Brewster Subaru responded

Thank you for these wonderful comments about our team! We appreciate you coming to visit us here at Brewster Subaru and look forward to helping you with any future automotive needs!

February 21, 2021

Seriously the best car buying experience ever thanks to Mitch, Rich and Nelson. We will definitely return for our next Subaru purchase. Thank you all at Brewster Subaru! More

by lea3774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Brewster Subaru responded

We are so grateful for your review. It means the world to us here at Brewster Subaru!

February 20, 2021

Great customer service! Had a prior experience with a transmission [from a car I purchased from a different dealership] and Brewster Subaru stepped right up and "did the right thing" and gained a custom More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Giese
Feb 23, 2021 -

Brewster Subaru responded

Thank you for this amazing feedback, Josh! We're so glad to hear we gained a customer for life and we look forward to your next visit!

February 20, 2021

They were so pleasant and knowledgeable about the vehicle we purchased. They are definitely an asset to your company. I was NOT a fan of Subaru but they definitely made me love what I left with. More

by Eloyluis913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Brewster Subaru responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from all of us at Brewster Subaru!

Feb 24, 2021 -

Eloyluis913 responded

Our salesman was knowledgeable and amazing

February 19, 2021

When I made a decision to purchase my first Subaru my first stop was Brewster Subaru because it was near my home. Even in a pandemic, it was inviting and appeared safe for an in person visit. After a tes More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Brewster Subaru responded

Thank you for sharing your buying experience with us at Brewster Subaru, Andrea! Your positive feedback means so much to our team, and we hope you love your new Subaru!

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