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Brewster Subaru
Brewster, NY
2,566 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,566 reviews
November 27, 2020
Brewster Subaru does an outstanding job of making all customers feel welcomed. Their attention to client needs and commitment to friendliness is shown in the whole staff. Mitch made sure to be courteous customers feel welcomed. Their attention to client needs and commitment to friendliness is shown in the whole staff. Mitch made sure to be courteous and focused on my satisfaction with my purchase. Could not have asked for a more professional and kind salesman! If looking for a vehicle, new or used, Brewster Subaru should be your first stop! More
by KC
Employees Worked With
November 27, 2020
Love them! From sales to the service dept they are top notch - a 10!!! Robyn is outstanding... knowledgeable & personable. She works with u & your needs & customizes the sale to the individual. You feel l notch - a 10!!! Robyn is outstanding... knowledgeable & personable. She works with u & your needs & customizes the sale to the individual. You feel like she is being honest regarding price & follows up on all details. An asset to the dealership. More
by Dunkin
November 25, 2020
I had a fantastic experience buying a new car from Brewster Subaru. Cam, Mitch and Rich were very knowledgeable, honest and straight forward which I greatly appreciated. I started my car buying exp Brewster Subaru. Cam, Mitch and Rich were very knowledgeable, honest and straight forward which I greatly appreciated. I started my car buying experience with Cam through the Internet who patiently answered all of my questions. I then had the pleasure to work with Mitch in sales. I really appreciated the fact that Mitch was helpful and honest. He answered my questions quickly and made the whole experience easy and pressure free. Rich in finance was organized and a pleasure to work with as well. I had visited several dealerships during my search for a new car and Brewster Subaru was by far the best, a real cut above the rest. They have honesty and integrity. Mom my is also buying her car from Brewster Subaru too. More
by Debbie
November 23, 2020
We had a positive experience. We purchased the car sight unseen. Kristen and the staff took care of the paperwork for an out of state sale and arranged the shipping. Everything went very smoothly. unseen. Kristen and the staff took care of the paperwork for an out of state sale and arranged the shipping. Everything went very smoothly. More
by Emmalou12524!
November 21, 2020
Anthony was so fun and helpful throughout our car shopping/buying experience. He is attentive and listens to what you are looking for in a vehicle. It helped that we knew exactly what we were looking shopping/buying experience. He is attentive and listens to what you are looking for in a vehicle. It helped that we knew exactly what we were looking for in a Subaru car. Thankfully, they had the right car for us in their lot. Best car shopping experience we've ever had! More
by jespeut31
Employees Worked With
November 21, 2020
This is my 4th Subaru from the Brewster Subaru dealership, My experience at Brewster Subaru has been has beyond great. Thanks to excellent management; outstanding sales service from Robyn Rey, and dealership, My experience at Brewster Subaru has been has beyond great. Thanks to excellent management; outstanding sales service from Robyn Rey, and leasing service from Marci Lynn. They have Integrity, honesty and go above and beyond. This is why I keep coming back. 5 stars isn't enough. The service department and staff are top notch too. More
by Liese
Employees Worked With
Marci Lynn, Business Manager, Robyn Rey
November 21, 2020
Thank you,Rich is wonderful to work with.Organized, and Thank you, Rich is wonderful to work with. Organized, and a pleasure. Mitch is very helpful as well. When Mitch was busy he had Pa Thank you, Rich is wonderful to work with. Organized, and a pleasure. Mitch is very helpful as well. When Mitch was busy he had Pa More
by Sarah44
November 20, 2020
Our experience with Mitch Pollack in buying our 2019 Impala was excellent. Mitch was responsive to our questions , and made the buying experience easy. This is nthe first time purchaasing avehicle wit Impala was excellent. Mitch was responsive to our questions , and made the buying experience easy. This is nthe first time purchaasing avehicle without viewing it first, and fortunately had no surprises. More
by jmplastics
November 20, 2020
We just took delivery of a 21 Forester. It could not have gone smoother. Rich gave us a great rate on the financing and put no pressure on us to accessorize our loan. We did extend our subaru bumper to bumpe gone smoother. Rich gave us a great rate on the financing and put no pressure on us to accessorize our loan. We did extend our subaru bumper to bumper warranty on the merits of its value. All around a great experience. More
by hmlowe
November 17, 2020
Our (Joetta and John Stanley) experience in working with Mitch Pollack in selecting and buying our 2017 Impreza was excellent in all regards. He is a good listener, patient answerer taking care of our wishe Mitch Pollack in selecting and buying our 2017 Impreza was excellent in all regards. He is a good listener, patient answerer taking care of our wishes. This goes as well his taking care of our trade-in. To Mitch, a big Bravo! from us. Likewise, Rich Johnson was friendly, clear in explaining all the paperwork and warranty details, and was patient in making sure we understood everything, including the maintenance/repair aspects of their service. Well done, Rich. We drove off with a really good feeling about Brewster More
by jstanley416sc
