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Brewster Subaru
Brewster, NY
2,558 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,558 reviews
February 18, 2020
We have been to quite a few car dealers in the past few months. Brewster Subaru was by far the most knowledgeable and patient of all the dealers we visited. We had a ton of questions and they took the t months. Brewster Subaru was by far the most knowledgeable and patient of all the dealers we visited. We had a ton of questions and they took the time to answer them all. More
by maxine
February 17, 2020
Best Customer Service From the minute my husband and I walked in - we were treated like we had been there for years!! From sales to service, excellent customer service From the minute my husband and I walked in - we were treated like we had been there for years!! From sales to service, excellent customer service More
by mbruno0319
February 15, 2020
Robyn and the rest of the crew are a pleasure to work with and they don't give you the run around. This is the 2nd car i have purchased from them and i will continue to go back as long as they are there with and they don't give you the run around. This is the 2nd car i have purchased from them and i will continue to go back as long as they are there More
by Roc56
February 15, 2020
Perfect Enjoyed the entire shopping/ purchasing process. Mitch and Rich were great. And price paid was fair. I have bought several cars in. Y life and this wa Enjoyed the entire shopping/ purchasing process. Mitch and Rich were great. And price paid was fair. I have bought several cars in. Y life and this was the easiest, most pleasant experience. More
by Vanowicki1
February 14, 2020
Exactly what i wanted I every aspect of the car buying experience at Brewster Subaru was fantastic (and the service thereafter too!) My salesman Fred Fogel was so helpful a I every aspect of the car buying experience at Brewster Subaru was fantastic (and the service thereafter too!) My salesman Fred Fogel was so helpful and great to work with. Although the car I wanted wasn't in stock, Fred worked to make sure he got me exactly what I was looking going so far as secure me a car that wasn't even in the country yet. During the buying process Fred was very courteous and met and exceeded every expectation I had. Nothing short of perfect. Nelson the Sales manager was also fantastic and helpful though the entire process and even went out of his way to bring treats over for my dog while we were filling out paperwork. If you live in the area and are looking for a Subaru, Brewster Subaru is the place to go. More
by j89racer
February 14, 2020
I had such a great experience buying my car here. Anthony Pilla helped everything move quickly and smoothly. He was extremely knowledgeable and courteous. Thank you! Additionally, Rich Johnson was amazing. Pilla helped everything move quickly and smoothly. He was extremely knowledgeable and courteous. Thank you! Additionally, Rich Johnson was amazing. He knew I was nervous about purchasing my first car and really took the time to review and explain all of the paperwork. He really made me feel at ease. My experience from beginning to end was fantastic. Every person I encountered there was extremely nice. I'm so very happy with my car. Thank you! More
by nbagarozzi
Employees Worked With
Other Employees :
Robyn Rey, Ralph Nicolais, Cam Romao
February 12, 2020
I had a great experience Zach Johnson did a great job. He provided me all the information I needed and answered my questions to help me make my decision. Brewster was the bes Zach Johnson did a great job. He provided me all the information I needed and answered my questions to help me make my decision. Brewster was the best of the four dealerships I went to and that had a lot to do with the service Zach provided. I would give him six stars if I could. More
by rshort1
Employees Worked With
Zachary Johnson
February 11, 2020
Very Positive Experience My husband and I had a very positive experience at Brewster Subaru. Anthony Pilla was a very friendly and enthusiastic salesman. He listened to what w My husband and I had a very positive experience at Brewster Subaru. Anthony Pilla was a very friendly and enthusiastic salesman. He listened to what we wanted and needed and didn't try to "sell us up". We felt very comfortable at this dealership and with Mr. Pilla. I would recommend the dealership to friends and family. More
by GDK
Employees Worked With
February 07, 2020
Positive experience - very accomodating This is the second car I have purchased from this dealership. Fred was very professional and available. Patrick extremely helpful and they worked This is the second car I have purchased from this dealership. Fred was very professional and available. Patrick extremely helpful and they worked with me to get me the car I wanted with the features that were important to me. I found them to be fair and non pressuring. They were honest and did not play "games" like some other dealers do. More
by vegicatster
Employees Worked With
Fred Fogel
February 07, 2020
Thank you much Robin Rey. It was a delight working with you! I appreciate your follow up, professionalism and guidance on selecting my new Impreza. you! I appreciate your follow up, professionalism and guidance on selecting my new Impreza. More
by lmoore9
Employees Worked With
Robyn Rey
