Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,569 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,569 reviews
February 03, 2020
This dealership is awesome, they know what you want and they go out of their way to help you this is my 6th vehicle and have never been disappointed. They have a great sales team and treat you like a custo they go out of their way to help you this is my 6th vehicle and have never been disappointed. They have a great sales team and treat you like a customer should be treated no gimmicks, thanks again. More
by Babalu99
February 02, 2020
My experience is very positive. All the dealership personal were cooperative, polite and helpful.Mr Fred Fogel explained me all my questions and helped me to get use to the new car All the dealership personal were cooperative, polite and helpful.Mr Fred Fogel explained me all my questions and helped me to get use to the new car, More
by shapira37
Employees Worked With
Fred Fogel
February 01, 2020
Outstanding experience. Robyn and Rich went above and beyond to meet our needs and help us find a vehicle we love. Overall, very friendly staff. beyond to meet our needs and help us find a vehicle we love. Overall, very friendly staff. More
by Kathryn
February 01, 2020
a Subaru Family We had a terrific car buying experience at The Brewster Subaru dealership! Our salesman Fred Fogel was so helpful and great to work with. This is our We had a terrific car buying experience at The Brewster Subaru dealership! Our salesman Fred Fogel was so helpful and great to work with. This is our second time at this dealership and second time with Fred and also Rich in the financial office!! we will be recommending them to all our family and friends for sure!! We love our new Subaru!!! More
by paint60
February 01, 2020
Great Experience Kristen was very helpful with a test ride and explaining all the features of the vehicle. Never any pressure. Rich made the signing of the paperwork e Kristen was very helpful with a test ride and explaining all the features of the vehicle. Never any pressure. Rich made the signing of the paperwork easy and clear. All the other staff were friendly and supportive. More
by scuba25y
February 01, 2020
Friendly and Knowledgeable This is the 3rd Subaru our family has purchased from Brewster Subaru and their new car sales approach has been low key, friendly and very enjoyable. This is the 3rd Subaru our family has purchased from Brewster Subaru and their new car sales approach has been low key, friendly and very enjoyable. When they did not have a Crosstrek with the options I wanted, they found one within a week of my initial visit. It had some features I did not want to pay for, and I didn't have to. Ralph and Roy the salesmen with whom we dealt were excellent as was Rich, the finance manager and Nelson the general manager of Brewster. Nelson has been there about 15 years. In all, an excellent team to work with. More
by Don S60R
January 31, 2020
courteous, friendly, informative, and a great price Fred Fogel spent a good deal of his time to answer all of my questions and was cordial and couteous. He also offered a great deal on the car. Fred Fogel spent a good deal of his time to answer all of my questions and was cordial and couteous. He also offered a great deal on the car. More
by Peter
Employees Worked With
Fred Fogel
January 31, 2020
The service an attention I received from Anthony Pilla was impeccable. He fielded all my questions and made buying my car an easy process. I would highly recommend Brewster Subaru and Anthony Pilla for yo was impeccable. He fielded all my questions and made buying my car an easy process. I would highly recommend Brewster Subaru and Anthony Pilla for your next car purchase. More
by jenniferlynnkelly
Employees Worked With
Anthony Pilla
January 31, 2020
Patience The Brewster Subaru Dealership has a dedicated staff. There is no pressure. Mitch Pollak spent a lot of time explaining everything and answering all The Brewster Subaru Dealership has a dedicated staff. There is no pressure. Mitch Pollak spent a lot of time explaining everything and answering all my questions. He gave me his cell phone number. I ha d trouble starting the car. This was the first time I had a car with push button start. I called him and he walked me through the process. Mitch went above and beyond any service I have ever seen. More
by quiltandtea
January 31, 2020
Anthony has and continues to go above and beyond with Anthony has and continues to go above and beyond with amazing service. Very knowledgable and attentive to your wants, he wants the best deal for YOU Anthony has and continues to go above and beyond with amazing service. Very knowledgable and attentive to your wants, he wants the best deal for YOU not the dealership! More
by Legacy25i
Employees Worked With
