Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,553 reviews
October 04, 2018
Wonderful experience Fred made purchasing a new car a very easy process. His knowledge of the car helped us get through all the different accessories and details in order Fred made purchasing a new car a very easy process. His knowledge of the car helped us get through all the different accessories and details in order to make the right decision for us. More
by Candlewood
October 04, 2018
Working with Anthony Pilla I just bought a 2019 Subaru Legacy at Brewster Subaru working with salesman Anthony Pilla. Anthony went out of his way to make the deal happen and I'm I just bought a 2019 Subaru Legacy at Brewster Subaru working with salesman Anthony Pilla. Anthony went out of his way to make the deal happen and I'm very happy with the car. It is beautiful. I would highly recommend Brewster Subaru and Anthony directly as my salesman. I have been dealing with him for years and it's always a pleasure. My lease will be up in 3 years and I look forward to sitting down with him again. Thank you Anthony for all you did to make this deal happen. More
by Steelers5158
Employees Worked With
October 04, 2018
2016 Outback I bought my 2016 used Outback from Anthony Pilla and this is my second car with Anthony but my 3rd Subaru from this dealer ship. Anthony was very he I bought my 2016 used Outback from Anthony Pilla and this is my second car with Anthony but my 3rd Subaru from this dealer ship. Anthony was very helpful and very efficient with getting me the right car and always was able to answer all my questions and concerns. when it comes time to do it again I will go back to Anthony for help and Rich was great in explaining all the signing of papers Suzanne More
by sue
September 30, 2018
truly wonderful Robyn Rey was phenomenal: knowledgeable, accommodating, caring, funny, lovely. She took care of me with immediacy and grace as well as following Robyn Rey was phenomenal: knowledgeable, accommodating, caring, funny, lovely. She took care of me with immediacy and grace as well as following up on the phone between my first and second visits. More
by Bridget
Employees Worked With
Robyn Rey
September 30, 2018
Fred is Fabulous,,! Fred was thorough and fair. Worked with us to get the price we wanted. Delivered he new car before any other dealer could. Easy and convenient locatio Fred was thorough and fair. Worked with us to get the price we wanted. Delivered he new car before any other dealer could. Easy and convenient location and friendly staff. More
by Lisavenske
Employees Worked With
Fred Fogel
September 30, 2018
Wonderful leasing experience Robyn was s pleasure to work with... professionalism, understanding and courtesy. She explained everything . It was a most satisfying experience. S Robyn was s pleasure to work with... professionalism, understanding and courtesy. She explained everything . It was a most satisfying experience. She’s as asset to Subaru Carol Sofia More
by Carol
Employees Worked With
Robyn Rey
September 29, 2018
Excellent Very helpful and very easy to work with. Never felt pushed into anything! I was able to purchase a car at my own pace. Everything was very smooth. Very helpful and very easy to work with. Never felt pushed into anything! I was able to purchase a car at my own pace. Everything was very smooth. More
by lorenazertuche2006
Employees Worked With
Fred Fogel
September 29, 2018
Can only rate sales office at this time New Crosstrek picked up today. Saw it on Monday, arranged financing, trade in and insurance and picked it up on Saturday. Gave me a better trade in New Crosstrek picked up today. Saw it on Monday, arranged financing, trade in and insurance and picked it up on Saturday. Gave me a better trade in value than another dealer. It's a beautiful car, fun to drive and it went along with our "downsized life" from an Outback.Kristen was a pleasure to deal with. Communicated by email as necessary. Together we efficiently moved the paperwork. She gave me an overview of the bells and whistles for which there are many. Kristen gets 5 stars!!!!! With that said the paperwork and the sales explanations of other optional coverages took longer than expected almost 2 hours. There was a money mistake which once found will be rectified. For that reason I gave the dealership only four, not five, stars. More
by Subarusince72
Employees Worked With
September 28, 2018
Leased new Subaru crosstrek Great help. Roy was the best. Didn’t make me come in til we had a good deal on the table and offered a legit deal at the start. Didn’t have the typica Great help. Roy was the best. Didn’t make me come in til we had a good deal on the table and offered a legit deal at the start. Didn’t have the typical back and forth. Straight up and honest. More
by Marktabs
Employees Worked With
September 27, 2018
Best First Buy Ever!!!! Such an amazing experience thank you so much to Robyn, Rich, Patrick, Nelson. You all made the experience of getting my first car so easy and also hel Such an amazing experience thank you so much to Robyn, Rich, Patrick, Nelson. You all made the experience of getting my first car so easy and also helped my mom get a brand new car too. We are both so happy with our buys. We definitely will recommend Brewster Subaru to our family and friends. More
by CPENSO92
