Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,569 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,569 reviews
March 10, 2024
Great place to do business. Honest and friendly. Definitely recommend to friends and family members Honest and friendly. Definitely recommend to friends and family members More
by Suelucas
March 09, 2024
Great experience! This is our 2nd Outback and Rich explained the details of the deal very clearly. Was very personable and helpful, making sure we understood all of ou This is our 2nd Outback and Rich explained the details of the deal very clearly. Was very personable and helpful, making sure we understood all of our options. Wouldn’t hesitate to recommend the whole team at Brewster Subaru! More
by Erica.Beck
March 09, 2024
Excellent service and very friendly . Well informed with good follow up . Would recommend friends to come here . Very pleased . Roy was great to work with . Richie also . Well informed with good follow up . Would recommend friends to come here . Very pleased . Roy was great to work with . Richie also . More
by rikkidog
March 08, 2024
This is our 5th lease in the row at Brewster Subaru. We worked with Rich for the finance process, it was quick and easy! Rich is very professional, knowledgeable and thorough. We enjoy working with him. We worked with Rich for the finance process, it was quick and easy! Rich is very professional, knowledgeable and thorough. We enjoy working with him. More
by Grace
March 07, 2024
Anthony Pilla is a fabulous salesman. He is patient as well as knowledgeable. He also drives a Subaru. Rich Johnson is kind, also patient and really helpful. I thoroughly enjoyed buying He is patient as well as knowledgeable. He also drives a Subaru. Rich Johnson is kind, also patient and really helpful. I thoroughly enjoyed buying my first Subaru at this dealership. There is a lot of stress that can happen when making such an important purchase…. These guys reduced it to almost none. I highly recommend this place. More
by Lynsky
March 06, 2024
Anthony Pilla 5 stars! ! Easy to work with and very helpful. This was our 2nd purchase here for a new car. We plan on buying a 3rd shortly. ! Easy to work with and very helpful. This was our 2nd purchase here for a new car. We plan on buying a 3rd shortly. More
by calebloftus
March 05, 2024
Outstanding dealership. Anthony Pilla, salesman, was friendly, knowledgeable and professional. No pressure at all. Rich Johnson, Finance Department, was very easy to work wi Anthony Pilla, salesman, was friendly, knowledgeable and professional. No pressure at all. Rich Johnson, Finance Department, was very easy to work with re: details and options. Nelson DeMelo, GM, went out of his way to make this an enjoyable experience. The entire process was very positive from the first visit to the pickup. Brewster Subaru wanted to work with me and make sure I was completely satisfied. Definitely a must visit for your vehicle needs. More
by pdisbrow11
March 04, 2024
I haven’t bought a car for 15 years, so the technology is completely different and intimidating! It’s now like driving a computer! My sales person was Mitch Pollack and he was very patient in explaining the completely different and intimidating! It’s now like driving a computer! My sales person was Mitch Pollack and he was very patient in explaining the bells and whistles, and answered all my questions. There was an initial hiccup when I came to pick up the car, but Mitch made sure it was immediately addressed to my satisfaction. He was wonderful to work with! More
by A.K.
Employees Worked With
March 03, 2024
This dealership is Top Notch! ! My first time buying a Subaru and Andre Reid made the experience so enjoyable! He was so knowledgeable about the car and he answered all our quest ! My first time buying a Subaru and Andre Reid made the experience so enjoyable! He was so knowledgeable about the car and he answered all our questions with expertise. He was just as excited for us to love the car as he loves it, so it definitely shows. Patrick was also helpful in finding Andre for us to work with. Showroom is new and absolutely beautiful. Service area is also very convenient. I've driven my car for a week now and just love the way it rides and feels. So happy with my purchase. I had Hondas all along but now I'm a Subaru fan! Yay!!! More
by nadine1203
March 02, 2024
Rich was very personalable and through. He was professional and knowledgeable. He took the time to explain everything in detail. He was professional and knowledgeable. He took the time to explain everything in detail. More
by blzupka
Employees Worked With
Other Employees :
Joe P. Was very personable and friendly.
