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Brewster Subaru
Brewster, NY
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,553 reviews
September 13, 2021
incredible service, incredible people. super personable and friendly! already recommended this dealership to everyone I know! the best service I have ever received getting a car. and friendly! already recommended this dealership to everyone I know! the best service I have ever received getting a car. More
by madison.mitchell
September 12, 2021
Excellent customer services. Brewster Subaru are a very honest dealership. This is my second Subaru purchase. Came back because any issues with my previous Subaru has been taken care of without any complic honest dealership. This is my second Subaru purchase. Came back because any issues with my previous Subaru has been taken care of without any complications. Mitchell during the purchase process was very attentive and ready to help out with anything. More
by elsachan78
September 12, 2021
I’ve been bringing in my 11 forester for service for the last for five years now Danny has always helped me out Now I look forward to bringing in my 2021 Forrester to service last for five years now Danny has always helped me out Now I look forward to bringing in my 2021 Forrester to service More
by mjm70michael
September 10, 2021
Roy Shiller was awesome sales guy; not pushy. He explained every model and options to me on the Crosstrek. I went in wanting... no bells and Whistles and ending up with all the bells and whistles explained every model and options to me on the Crosstrek. I went in wanting... no bells and Whistles and ending up with all the bells and whistles on my New Baby! More
by Terri J
September 09, 2021
Super easy process. Mitch had everything ready when we arrived and it couldn’t have gone smoother. We got the exact car we wanted. Thank you!! arrived and it couldn’t have gone smoother. We got the exact car we wanted. Thank you!! More
by lexiwierdsma
September 07, 2021
I live on long Island and this dealership is about 110 miles away in upstate New York. I bought my original subaru 2017 sti from them at the end of 2016. After almost 100k miles it was time for an upgrade miles away in upstate New York. I bought my original subaru 2017 sti from them at the end of 2016. After almost 100k miles it was time for an upgrade. Anthony Pilla my original sales man was still there so I ordered my new sti from him. Great experience again and a nice repeat customer discount. Also ordered some subaru aftermarket parts that I wanted installed on the car and was given a very nice price for the added parts. All in all a great relationship with the whole team at this dealership. More
by Znstated
Employees Worked With
September 05, 2021
The dealership was a pleasure to work with. Ever single person I interacted with was helpful and friendly. They listened to my concerns and took me seriously. person I interacted with was helpful and friendly. They listened to my concerns and took me seriously. More
by julia_frazier2002
Employees Worked With
Other Employees :
Melissa, receptionist (don't know name)
September 01, 2021
Brewster Subaru exceeded our expectations! From the minute we walked in, until the day we walked out with our car, we were taken care of by everyone who worked with us. Buying a car has never been a fu minute we walked in, until the day we walked out with our car, we were taken care of by everyone who worked with us. Buying a car has never been a fun process for myself or my husband, but our experience with Brewster Subaru was smooth, no stress and I feel confident about my purchase. Anthony was a wonderful person to work with-he went above and beyond to make sure we received what we needed. Not pushy at all, friendly and went out of his way to do extra for us. We truly appreciated that! Both Rich and Patrick helped us along the way and also did a wonderful job-we were in great hands! We honestly never thought we would end up with a Subaru, but we not only loved the car, we really loved working with everyone at the dealership. Thank you all for help- we absolutely recommend Brewster Subaru! More
by jrl22
August 31, 2021
Past few months, I had been searching for a Subaru Ascent base model but most of the dealers didn’t give me a favourable answer. I came across Subaru dealer in Brewster, they not only gave me a good and quic base model but most of the dealers didn’t give me a favourable answer. I came across Subaru dealer in Brewster, they not only gave me a good and quick response but also a really good price.Two people I really wanna thank you are Rich Johnson and Kristen Hetzer. Kristen is so informative and professional.She showed a lot of patience in clearing my questions.Rich made all the paperworks so simple and hassle free. He explained a lot about how things work in and around Subaru. Once again I thank you both of them and all other employees in Subaru Brewster for welcoming us to the Subaru family and I would recommend others to visit Subaru Brewster and feel the clear difference between other dealers.I will be definitely going back to Subaru Brewster. More
by Steffi Anna Benny
August 28, 2021
This was my first time purchasing a vehicle and the folks at Brewster Subaru made it a pleasant experience. It was a very straightforward process and all of our questions were answered. at Brewster Subaru made it a pleasant experience. It was a very straightforward process and all of our questions were answered. More
by Alex
