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Brewster Subaru

Brewster, NY

4.9
2,568 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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3751 Danbury Rd.

Brewster, NY

10509

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Showing 2,568 reviews

July 11, 2021

Unlike other financial managers who take excruciatingly time to try to upsell you to make your payment more. Rich was quick & not overbearing with me. More

by Lenny Arias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Brewster Subaru responded

Thank you for the awesome five-star review, Lenny! We're glad to hear it! – Brewster Subaru

July 10, 2021

Rich was a clear communicator and super personable. He was also very organized and orderly despite all the paperwork. He made car buying enjoyable! Grateful that he was able to help us. More

by polkster02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Brewster Subaru responded

Our team at Brewster Subaru would like to thank you for the awesome review and rating! We're so happy Rich provided five-star care to you and made your visit so enjoyable! We'll see you next time!

July 10, 2021

Rich&Mitch are amazing to work with. Purchased 5of6 Subarus at BS. The teamwork&patience make it a NO brainer. Will be back for #7 More

by jackiemullerlcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Romao
Jul 12, 2021 -

Brewster Subaru responded

Our team appreciates having such a loyal customer like you, Jackie! Thank you so much for your continued support and confidence in everyone at Brewster Subaru! We look forward to seeing you for #7 and hope you enjoy #6 in the meantime!

July 09, 2021

Everyone my wife and I interacted with at Brewster Subaru was friendly and professional. We had a great experience buying a car from them and would return again. More

by randycalderone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Romao
Jul 09, 2021 -

Brewster Subaru responded

We're so happy our team could help make this a five-star experience! Thank you for the awesome review! – Brewster Subaru

July 03, 2021

Mitchel Pollak is easy to work with. Rich Johnson is Mitchel Pollak is easy to work with. Rich Johnson is very organized and will give detailed instructions about the paperwork. The remaining staff is More

by philam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Brewster Subaru responded

Mitchel and Rich will be so pleased to hear it! Thanks for the five-star rating and kind words! - Brewster Subaru

July 01, 2021

Anthony was great to work with! He helped me buy my first car and was very knowledgeable, helpful, and friendly. Highly recommend. Thank you Brewster Subaru! More

by Sofia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Brewster Subaru responded

Congratulations on your first car, Sofia! We are honored you've chosen to come work with us on this important milestone! Thank you for the five stars! - Brewster Subaru

June 30, 2021

This is my 4th purchase from this dealer. Sales and service are both excellent. We love working with Roy in sales, Marcie in the finance office is extremely helpful. More

by CMB1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Brewster Subaru responded

Thank you for your loyal business with us at Brewster Subaru! We are so happy to have you as a customer and greatly appreciate your support of Roy, Marcie, and our team!

June 30, 2021

I always return to Kristen and Brewster Subaru because I feel comfortable with them and trust them . I recommend Kristen and Brewster Subaru to my friends . More

by linaggodmother
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Brewster Subaru responded

Thanks for trusting Kristen and the Brewster Subaru team! We greatly appreciate your loyal business. See you next time!

June 29, 2021

Strong and timely service. Everything was handled smoothly and I felt as though they helped me understand all of the intricacies of my purchase More

by Mike P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Brewster Subaru responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Brewster Subaru!

June 29, 2021

On a Saturday evening my 2019 Subaru Legacy was in an accident, that at first glance required mostly mechanical work with some bodywork. I hit a boulder with the passenger tire & rim. I notified my insur More

by viper141
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Brewster Subaru responded

We are so happy to hear we've made a bad situation turn out positively! Thank you for your wonderful feedback and kind words! Danny will be pleased to hear they've made this a five-star experience, and we hope you have smooth sailing from now on! We'll see you at your next service appointment! - Brewster Subaru

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