I dropped my Subaru Legacy off for an oil change, recall issue and AC issue on Wednesday evening for a Thursday appointment. As I requested, Danny called before starting any work to give me a ballpark price and when everything was said and done, they were right on the nose. He also mentioned that everything else on the car looked great and no additional services were needed. This might seem small, but to me it's huge that I wasn't given an up-sell or pushed to have unnecessary services performed on my vehicle.
The icing on the cake is that, when I explained to Danny I had no way of picking my car up (my Husband is working 14+ hours a day right now) he offered to drop it off to me at my house! That is an incredible gesture and so very appreciated.
Thank you, Brewster Subaru for helping a customer out and going above and beyond.