Brewster Subaru - Service Center

Mitch And Nelson at Brewster Subaru are amazing! I highly recommend Mitch he was excellent! I will never use anyone else besides Brewster Subaru I am more than satisfied with my purchase and the team at Brewster Subaru!

I stop by on 11/09/2020 I need help with my Wrx Dashboard sensor lights, they needed to be reset, after I swapped my winter tires. Zach was able to help me right away that's what I call an excellent customer services very friendly and helpful. Thank you!

Zach is very knowledgeable and professional. He made sure car was done. Great customer service. A great representative for Brewster Subaru He made servicing our car a pleasant event.

On October 11 while visiting our daughter & grandchildren, we encountered a problem with our Subaru Forester. While we were in the Brewster area, we called this wonderful dealership. Dennis Cialini immediately put our car through a diagnostic test and fixed the problem.

Mr. Fogel was professional and got the best deal he could get for me. He was not intimidating and makes the process quite painless. The support staff ie: service department was polite and very accommodating. Since the renovation of the office it's fantastic. The snack bar is up to date with fresh produce and healthy choices.

Took my car in for the valve spring recall and didn't ask for anything else. The car was returned to me with greasy fingerprints all over the hood. The ABS, hill assist and stability control lights came on after driving a mile down the road. Didn't take it back as I was in a hurry to get to work. Now the car lights up randomly (same 3 lights) after a hard brake. The car had no problems before it went to these guys. I'm definitely not going back to these hacks even though they were very polite. Hope they at least did a good job with the springs. And they have the nerve of sending me 2 emails to consider buying a new car from them and trade my car in. Not happening.

Worth the trip from anywhere! I was in for a standard oil change and stopped by to see Anthony P. since my current lease was almost up. He remembered me from my first lease deal and showed me all the new features on the new 2019 Forester. Since I really liked my 2016 Forester I thought I would just stay with another one. I am so happy I did! I have been getting so many compliments on the car. I just love driving it! Anthony was very friendly and professional. We were able to close the deal very quickly and by New Years Eve I was driving my new car home! What a way to start the New Year! Thanks Anthony! I should also add that both Rich who finalized the deal with me and Anthony from service were extremely nice and helpful. Overall, it was a very pleasant experience! I highly recommend this team!

Recently I needed a new transmission for my 2013 outback as well as a few other things. The service department got the work done and because it took several days to get and install the new transmission they did not charge me for the parking light bulb they replaced. I felt like they were taking care of me not just my car. Jeff Tepper

I dropped my Subaru Legacy off for an oil change, recall issue and AC issue on Wednesday evening for a Thursday appointment. As I requested, Danny called before starting any work to give me a ballpark price and when everything was said and done, they were right on the nose. He also mentioned that everything else on the car looked great and no additional services were needed. This might seem small, but to me it's huge that I wasn't given an up-sell or pushed to have unnecessary services performed on my vehicle. The icing on the cake is that, when I explained to Danny I had no way of picking my car up (my Husband is working 14+ hours a day right now) he offered to drop it off to me at my house! That is an incredible gesture and so very appreciated. Thank you, Brewster Subaru for helping a customer out and going above and beyond.

My scheduled service appointment resulted in a sale/trade-in of current 2012 auto to new 2018 auto with 36 mo. lease. Wow totally unexpected.