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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,416 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,416 reviews

May 22, 2022

Friendly, Straightforward, helpful & courteous! I will definitely recommend this dealership to all my friends & family! Awesome team of great people! From the moment I walked through the door till More

by Pamick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Brilliance Honda of Crystal Lake responded

Pamick, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

May 22, 2022

Eva my sales person was great. Everything she told us that would happen, did happen. She was genuine, caring and very helpful. Her follow up was amazing. We are so happy. More

by Jodi Gabl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Brilliance Honda of Crystal Lake responded

Jodi, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We can't wait to see you again, have a great day. -Brilliance Honda of Crystal lake

May 18, 2022

This was our Third purchase from Brilliance Honda. They make it easy. I would definitely recommend them if you are in the market for a new or used car. More

by Afrodog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Afrodog, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day! -Brilliance Honda of Crystal Lake

May 06, 2022

Great salesman-Jay Hawkins. No tricks or hidden charges. Everything was straight forward. Good bye. More

by jamax
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Jamax! We're so happy we were able to help you out! We're looking forward to your next visit with us! -Brilliance Honda of Crystal Lake

May 05, 2022

This was our third car purchase over a 10 year period. Brilliance has always taken care of us, whether it’s sales or service. This is what has kept us loyal to them as a dealership. Thank you Jimmy for More

by Quikslvr311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Quikslvr311, thank you so much for your positive comments! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! We sincerely thank you for the positive review, and look forward to seeing you again soon! -Brilliance Honda of Crystal Lake

May 04, 2022

4th vehicle from brilliance for my family, and 4 times great experience!!!! Thank you brilliance Honda More

by rfeddermann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Rfeddermann, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brilliance Honda of Crystal Lake

May 03, 2022

Especially during this time of new car and used car shortages, I was hesitant to buy a replacement for my 10 year old SUV. I very much appreciate the fair pricing, the absence of “add ons” by this dea More

by smithz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Brilliance Honda of Crystal Lake responded

Smithz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! If you're ever in need of more help, please let us know! -Brilliance Honda of Crystal Lake

May 03, 2022

J Hawkins handled our lease close and purchase perfectly and seamlessly! Awesome! Every step of the process was explained to us clearly with the great attention to detail and we felt he took into considerat More

by Sks777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Brilliance Honda of Crystal Lake responded

Sks777, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

April 30, 2022

We choose a few cars to look at off the website and made an appointment to meet with Jeff. When we got there he had the cars ready for us to look at! We were very happy with how our visit went and left with More

by peggievonbergen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Brilliance Honda of Crystal Lake responded

Peggie, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

April 28, 2022

This is our second car purchase at Brilliance Honda in less than a year. Super happy with the customer service and absolutely love Honda vehicles! More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Jen, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

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