Burnsville Toyota

Two issues. Was not told that additional work was needed until arrival for the oil change. The maintenance needed light was not rest. When I called the service Was not told that additional work was needed until arrival for the oil change. The maintenance needed light was not rest. When I called the service center I was told to come back in the next day or two and they would reset it, a 30 mile round trip and an hour and a half. The service person should have stayed on the phone and told me how to do the 3 minute simple fix. I did it myself after viewing a UTube video. More

Agents have been very pleasant: quick and efficient! ) the service fast! Keep up good work Konnor k was amazing👍🏻🎉. ) the service fast! Keep up good work Konnor k was amazing👍🏻🎉. More

Pleasant people, clean comfortable waiting area and quick service. I am irritated that I received a notice about needed work - in the mail - more than a week after bringing my car in for service. Needless service. I am irritated that I received a notice about needed work - in the mail - more than a week after bringing my car in for service. Needless to say I will bring my car someplace else to verify the parts are indeed needed - now??? Rather than expecting to do all the needed work at my next scheduled service time. What a rip off! More

Always treated with respect and Curtisy been going there too buy and fix for over 21 years too buy and fix for over 21 years More

I was able to get in next day, which was great! I loved that I got a video showing me the problem and what was done to fix it. The repair/service was done quickly, in one day out the next. I also l I loved that I got a video showing me the problem and what was done to fix it. The repair/service was done quickly, in one day out the next. I also liked that I was able to make a payment online. The communication was good and timely. However, I found the service manager to be a bit gruff. The problem was potentially being cause by an aftermarket system we had installed weeks after purchasing it 5 years ago. When mentioning the cost of the system and wanting to keep it intact. The service manager seemed to not care what happen to the system or that we spent a lot of money on it. Thankfully, it was 1 wire causing my vehicle to not start. They were able to repair the wire without removing or damaging the system. So, 5 stars for Burnsville Toyota, 4 for the service manager. More

Came in got my car checked in went to sit down . Went to pay and as I was in lobby found a coupon . When I went up to pay ,showed coupon and was told that I needed to tell the person who checks yo Went to pay and as I was in lobby found a coupon . When I went up to pay ,showed coupon and was told that I needed to tell the person who checks you in about it .Took another 10 minutes to find a person to get the coupon on the bill . More

Great place for service of my vehicle. Helpful and courteous persons working there. I will continue to seek service there. Helpful and courteous persons working there. I will continue to seek service there. More

The reason why I give 3*, they asked me if it's ok to fix my car with the estimated price $327 then i agreed. When they came with the actual price, it was double that the estimated $868 something like that. my car with the estimated price $327 then i agreed. When they came with the actual price, it was double that the estimated $868 something like that. without telling me they fix my car. What ever it's I got disappointed about the payment. More

Got very expensive. Prices are 4 to 5 time more than before. Oil change used to be round $30 but now over $100. Prices are 4 to 5 time more than before. Oil change used to be round $30 but now over $100. More

The service people come across with an elitist attitude, and usually make me feel stupid about something when I come in for maintenance. and usually make me feel stupid about something when I come in for maintenance. More