Byers Toyota

Byers Toyota Our family has purchased / leased 7+ cars from Byers Toyota in Delaware since 2010. I can recommend both the sales and service team for their profess Our family has purchased / leased 7+ cars from Byers Toyota in Delaware since 2010. I can recommend both the sales and service team for their professional and prompt care for all of our vehicles. They will get a customer taken care of. If you are in the market for a Toyota.....come to Delaware. More

Great Experience Noticed the tire pressure indicator on our Highlander, Byers got me in right away and resolver the issue. Very happy with the service and experience. Noticed the tire pressure indicator on our Highlander, Byers got me in right away and resolver the issue. Very happy with the service and experience. More

i went to the dealership yesterday and a very polite and professional person, Jamieson, got my car tires situation solve efficiently and fast. I also enjoyed the free muffins and popcorn. And i did hit the professional person, Jamieson, got my car tires situation solve efficiently and fast. I also enjoyed the free muffins and popcorn. And i did hit the bell on my way out. More

Tara was my main contact at this visit. She met me with a smile and a wealth of knowledge about my car. She shared with me the new offers that I ended up taking advantage of to save money down the road in m smile and a wealth of knowledge about my car. She shared with me the new offers that I ended up taking advantage of to save money down the road in my maintenance plan. Overall happy as always!!! More

The service department is friendly and accommodating. The work is done quickly with a good explanation. Everyone I have worked with is very responsive to any questions or concerns work is done quickly with a good explanation. Everyone I have worked with is very responsive to any questions or concerns More

This dealership has been a joy to work with. Very good communication and everyone is so friendly. They do what they say they are going to do. communication and everyone is so friendly. They do what they say they are going to do. More

I highly recommend Byers Delaware!! They are there for you, the customer,, from beginning to end. They Listen to your needs, then they work hard to find you the perfect vehicle! you, the customer,, from beginning to end. They Listen to your needs, then they work hard to find you the perfect vehicle! More

I want to thank everyone for the Great service. Everyone was friendly and on time. Easy to get an appointment. Informed me of what else needed to be done. was friendly and on time. Easy to get an appointment. Informed me of what else needed to be done. More

When we first came in not one person greeted us. There were several sales people in their cubicle not helping others two were on their cell phones. We stood there and had no idea what to do. Finally someo were several sales people in their cubicle not helping others two were on their cell phones. We stood there and had no idea what to do. Finally someone turned around from sitting down and asked us if we wanted to be helped. That part went OK, we did end up buying a car from there but we did not feel like the sales person gave us his full attention. While he was helping us he excused himself to go help somebody else. There was not one other dealership we visited that did not give us 100% of their time that was very disappointing. It took us four hours to try to buy a car when we knew what we wanted. Because we had to sit and wait while he helped other people. Although the car Is nice ,I would’ve appreciated more if him or the general manager had talk to me about possibly getting a new car for just a few thousand dollars more. I’m not terribly happy with the car. They did a great job working out how to get my payments lowered. This car was 13,500 and by the time my loan is paid off it will be $19,000. I could’ve had a brand new car but I was not knowledgeable about that nor was I even talked to you about that.They really rush you because there are so many people waiting. I feel like they feel if you don’t buy a car it’s no big deal because there’s 1 million other people waiting. It was very very different from any other car dealer we had looked at. Certainly not the attention of the other Toyota dealers have given us. We did find the car we wanted with the lowest mileage. But that was something we did on our own without help from the sales person. He basically just looked up to see if there were any accidents. I did not care for the experience and more likely than not will not be coming back to that dealership in the future. I think some of the sales people are not knowledgeable or professional. Tyler, that we had was a very nice guy. He tried his best but I guess the culture there is to work with one person and leave them and go work with other people so they can make the most amount of money they can. Not a very good culture. We both felt like our purchase was unimportant to anybody. However the finance guy was on point, very kind, and more knowledgeable than anyone else other than the manager that I dealt with. For us, undivided attention when purchasing a vehicle is what we are looking for and we did not get that thereI now have a vehicle that is just OK for me instead of one I really love.I also have no idea who any of these people are that you want me to rate. Other than Tyler. I have no idea what their names are. The general manager was very nice but I am in sales to and he does a great job of selling his product. When you are in marketing you can really see what people do there. More

Tom was great. Got us exactly what we wanted. Worked through the week to get us at our price point and kept in touch the whole time. through the week to get us at our price point and kept in touch the whole time. More