CardinaleWay Mazda Mesa

sales team - Matt Shelton was excellent, no pressure, friendly, professional. Donnie (GM) was responsive at first, then it became obvious he and the Controller are not on the same page. I was supposed friendly, professional. Donnie (GM) was responsive at first, then it became obvious he and the Controller are not on the same page. I was supposed to receive a check for the funds due at the end of my sale (5k+), Donnie told me it was in the mail and I'd have it Monday (following Monday from my purchase ) - we were waiting for the title from my sold/traded in vehicle to come in. I said I had the title now, I'll bring it in, he said wait until you have the check. Another week goes by, their controller calls me, yes the check was mailed. It doesnt come 5 days later, I go into the dealer, shes says she "decided not to mail it", I said oh so we just wasted over 2 weeks, she said "you could have called me" !!!! I said, why would I do that, you told me the check was on the way! LOL - do not trust what finance tells you in this office. It's too bad, because Matt is an excellent sales person, they have great inventory, and the place is very nice. Do NOT trust what the money people here tell you. You will get burned. More

I went to test drive the 2015 Hyundai Genesis 5. 0 with 73k miles. If you’ve driven these cars before, even having the V8 they idle very silently. This one, which I have a recording of, clearly has a 0 with 73k miles. If you’ve driven these cars before, even having the V8 they idle very silently. This one, which I have a recording of, clearly has a rod knock or timing chain issue. They stated they did not mechanically inspect the vehicle before the test drive - on top of washing the car and not realizing the trunk seals allowed water in. It reeked of mildew. I had the sales representative bend into the trunk to smell with me - he also agreed it was bad. The pre-owned manager again stated they had not inspected the car prior to the sale or test drive. How is that not a safety concern for a potential client? They then gave me an ASTEONOMICAL $2000+ dollar reconditioning fee, even though they hadn’t reconditioned anything yet. This is on top of a $1000 doc fee. After I said I wasn’t comfortable with the pricing the salesman stated “We have the best pre owned pricing in the valley, usually number 1 or 2, we can budge on pricing at all. With new cars we can adjust but pre owned we can’t budge.” How does that make sense? For old tech and older power train you can’t budge? We aren’t stupid. I respectfully will not do business here, I would also push other potential buyers to consider their position and realize when the dealership may be attempting to take advantage of your financial situation. Think about how many cars someone will purchase in their lifetime - and then who they would recommend to their family and friends to invest into. Find a dealership who thinks like that. More

Always great service and everyone is always friendly and engaging. I’ve bought 6 Mazda’s from them over the years and will continue to support this brand and this great dealership! engaging. I’ve bought 6 Mazda’s from them over the years and will continue to support this brand and this great dealership! More

I found CardinaleWay Mazda in Mesa very deceptive and sleazy. I was interested in a 3 year old Miata with under 2000 miles advertised for $27,995. I asked for the total price out the door and they gave sleazy. I was interested in a 3 year old Miata with under 2000 miles advertised for $27,995. I asked for the total price out the door and they gave me a price of $34,005. I did a little calculating, and that turned out to be $2700 above the advertised price, sales tax and lisence. I asked the sales person about it and he said that there was a $1900 charge for "reconditioning" that was added on to the advertised price. That is on a car with under 2000 miles. I am not sure what the other $800 was for, but I had already decided that I didn't want to work with a company like that. Had advertised the car for $29,995, I would have probably bought the car. Be very careful when dealing with CardinaleWay. Get everything on paper so that you know what they are actually charging. Better yet, buy eslewhere. More

I had the pleasure of visiting CardinaleWay Mazda Mesa recently, and it was a fantastic experience. The dealership had a welcoming and modern atmosphere, and the staff was knowledgeable, professional, and recently, and it was a fantastic experience. The dealership had a welcoming and modern atmosphere, and the staff was knowledgeable, professional, and eager to help me find the perfect car. One car that caught my attention on their website was the 2023 Mazda CX-9 Touring Plus. This SUV is an excellent choice for a practical and stylish vehicle. It has a sleek, modern exterior design and a spacious, comfortable interior with advanced features that make driving more enjoyable. What impressed me the most about CardinaleWay Mazda Mesa was their commitment to customer satisfaction. They took the time to understand my needs and offered personalized guidance throughout the car-buying process. The team of experts was always available to answer any questions, and they ensured I was satisfied with my purchase. I highly recommend CardinaleWay Mazda Mesa to anyone searching for a new or used car. Their exceptional customer service, high-quality vehicles, and dedication to your satisfaction make them one of the top dealerships in Mesa. And if you're looking for a practical and stylish SUV, check out the 2023 Mazda CX-9 Touring Plus at CardinaleWay Mazda Mesa! More

I had a wonderful experience with CardinaleWay Mazda. As soon as I walked into the dealership, I felt welcomed and comfortable. The staff was well-informed, competent, and willing to assist me in finding As soon as I walked into the dealership, I felt welcomed and comfortable. The staff was well-informed, competent, and willing to assist me in finding the ideal vehicle for my requirements. The 2023 Mazda CX-9 is one car that got my eye on their website. The stylish, sleek look of this SUV is breathtaking and is guaranteed to turn heads. The interior is equally outstanding, with roomy seats and various gadgets that make driving fun. I was most pleased with CardinaleWay Mazda's commitment to client happiness. Their staff of professionals is always accessible to answer any questions you may have, and they go above and beyond to ensure you're happy with your purchase. CardinaleWay Mazda has my highest recommendation for anybody looking to buy a new or used automobile. Their excellent customer service, top-quality cars, and devotion to your happiness make them a renowned dealership in Mesa. And if you're looking for an SUV, I recommend you look at the 2023 Mazda CX-9! More

So, I recently visited CardinaleWay Mazda in Mesa and I have to say, I was really impressed. The staff was friendly and knowledgeable, and they had a great selection of cars. If you're in the market for a have to say, I was really impressed. The staff was friendly and knowledgeable, and they had a great selection of cars. If you're in the market for a Mazda, I'd definitely recommend checking them out. More

I recently sold my car to CardinaleWay Mazda, and I have to say that Corrie made the process incredibly easy and stress-free. From the moment she reached out to me about buying my car, she was friendly, app to say that Corrie made the process incredibly easy and stress-free. From the moment she reached out to me about buying my car, she was friendly, approachable, and transparent about the entire process. She answered all of my questions honestly and gave me a fair offer for my car. Working with Corrie was such a positive experience, and I highly recommend her to anyone looking to sell their car to CardinaleWay Mazda. You can trust that she will treat you with respect and make the process as smooth as possible. Thank you, Corrie! More

Corrie was amazing to work with. She made the process extremely easy and took great care of my mom. I would definitely go back to her and the dealership for future purchases. She made the process extremely easy and took great care of my mom. I would definitely go back to her and the dealership for future purchases. More

I want to thank Chris Mankin, Billy Daniel’s and Corrie Wright for your courtesy, respect, patience and great service today in buying my new Mazda CX5. Great dealership! Wright for your courtesy, respect, patience and great service today in buying my new Mazda CX5. Great dealership! More