Carl Black Chevrolet Buick GMC

The process at Carl Black was fantastic from start to finish! Louis and Pablo went above and beyond. Frank in finance was also truly great. finish! Louis and Pablo went above and beyond. Frank in finance was also truly great. More

Great place really enjoyed the overall experience and knowledge shared with the different programs that were available for me this was by far my best car buying experience knowledge shared with the different programs that were available for me this was by far my best car buying experience More

Best service and love my new car. Everyone was pleasant and kind. They made our time short and relaxed. Everyone was a professional that worked with us. We appreciate them. and kind. They made our time short and relaxed. Everyone was a professional that worked with us. We appreciate them. More

Did not feel pressured to purchase. Finance department Ms. Sapphire did a good job working to get my payments where they need to be. Comfortable environment. Ms. Sapphire did a good job working to get my payments where they need to be. Comfortable environment. More

Very pleasant experience. Alec helped me find the car that fit my needs and made getting the deal done very easy. All were pleasant & very helpful. that fit my needs and made getting the deal done very easy. All were pleasant & very helpful. More

Many thanks to Mike Kuhn for his patience and assistance during my recent purchase at Carl Black. He hung in there and made the experience worthwhile. during my recent purchase at Carl Black. He hung in there and made the experience worthwhile. More

Excellent service, very motivated to meet my needs within my budget. Good group of folks. Great selection, at reasonable prices. I would definitely send other family members to Carl Black. my budget. Good group of folks. Great selection, at reasonable prices. I would definitely send other family members to Carl Black. More

I worked with Will Bird and Jeff Fuller. The experience was pleasant. I had an idea between two different trucks and Will went over each feature of both vehicles so I could make an informed decision. I en was pleasant. I had an idea between two different trucks and Will went over each feature of both vehicles so I could make an informed decision. I ended up buying a GMC. More

My Mom owns a 2011 Buick LaCrosse. Last week, it simply quit running in the middle of the road while driving. Her caretaker called me in a panic, so I calmed her & got her off the road. I went to them & go quit running in the middle of the road while driving. Her caretaker called me in a panic, so I calmed her & got her off the road. I went to them & got an Uber for them to get home, then called AAA to drop her car off at Carl Black Buick in Kennesaw, where it was purchased. I gave the dealership a courtesy call & ask them to contact me after they’ve taken a look at it. It wasn’t even noon yet. This past Monday I still had not heard a word. When I called, The service rep told me they did not have the car. After a conversation with him about it, he told me he would look around to see if he could find it & get back with me. I didn’t heanythback, so I called again Tuesday to request of a call from the service manager, with the same results. Today I drove there to see why they couldn’t find her car. He kept telling me it wasn’t there, so I showed him the photographs taken by the wrecker driver when they dropped it off. I calmly told him since they didn’t seem to have the car, I was going to call the police to file a claim of a stolen car. He suddenly became interested & offered to walk me through the back lot to see if it was there. It was. Then no one knew where the key was. Those nitwits had that car for 10 days & didn’t know where it was or if they even had it. When I told him it was there, no one cared enough to walk the parking lot to see if it was there or not. He kept trying to get me to speak with the service manager, who knew I was there & had been over an hour, knew what my issue was, yet busied himself talking to a woman who was dropping her car off for an oil change. I called a wrecker & had the car moved to a different dealership. Don’t trust Carl Black. More

EVEYONE was fantastic! No pressure but listen to what we wanted and was realistic on what we could do. They worked so hard to get us what we wanted and succeeded. Elijah was fantastic but everyone made us f wanted and was realistic on what we could do. They worked so hard to get us what we wanted and succeeded. Elijah was fantastic but everyone made us feel like family! More