Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,575 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,575 reviews

October 27, 2020

Omar Rodriguez and his staff are 2nd to none. This team helped my daughter find the car that fit her budget with no hassle. She purchased a used car and the dealership went out of their way to make experie More

by HECTOR.VASQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vega
Oct 27, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Hector, thanks for the review. We're delighted to hear Omar and the team were able to get your daughter into a great ride! Thanks for choosing Carl Black. Take care.

October 26, 2020

We come from South Florida to buy our vehicles from this wonderful dealership. They are not a high pressure dealership. They are a very friendly, professional and provide a high level of customer service. More

by MSKYMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, John Vega
Oct 26, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your review! We greatly appreciate the recommendation and the journey you make to come to CBO. Thanks for doing so; enjoy the new ride, and we look forward to seeing you again for the next one.

October 26, 2020

David and Raheim, and Hector made everything seamless and fast. I really appreciate they understood my needs and streamlined my visit. Couldnt have been happier with the outcome More

by JBROBINSON8762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Judovits
Oct 26, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi JB, we're happy to hear that David, Raheim and Hector could provide a quick, seamless experience for you. Thanks for stopping in! Enjoy your fresh vehicle; we'll see ya next time.

October 23, 2020

Customer service by everyone we worked with was phenomenal. Looking forward to a long relationship with Carl Black through car maintenance and future car sales. More

by robinsims1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Sibble-Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Robin, happy to hear the gang provided great customer service for you through and through. Thanks for the review! We likewise look forward to a long relationship with you too. All the best!

October 23, 2020

Dealership is awesome the people are very knowledgeable and no pressure sales. I traveled from Jacksonville to pick up my tool body truck and they had all my paper work ready to sign when I got there. In a More

by ALLSITE.BELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregg Kelly
Oct 23, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Allsite, thanks for the review. Glad to hear your experience at CBO went delightfully smooth; thanks for making the trip! Enjoy the new truck. We look forward to seeing you for number 3 ;)

October 22, 2020

Had a great experience with Brandon and Carl Black. Everything was quick and easy and I felt like I was being treated like family. Would 100% come back again! More

by JASMER24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Oct 22, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jasmer, glad to hear that everything went well for you here at our dealership. Thanks for stopping in! Take care; we look forward to seeing you next time.

October 22, 2020

Everyone was extremely helpful and courteous. Dowain and Louis went above and beyond in helping me with the family first legacy program to get me established. Josh was very helpful in financing and obtained More

by WNG3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the review! We're very happy to hear Dowain, Louis and Josh provided a great experience for you here at CBO. Enjoy the new Traverse; we look forward to seeing you next time.

October 20, 2020

David Judovits was awesome, highly recommended. He was courteous and understood what I was looking for. Mr. Judovits overall was a pleasure to do business with. More

by DERRICK.SOTIROPOULOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Judovits
Oct 20, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Derrick, glad to hear David provided you with respectful and effective service. Thanks for stopping in and for leaving your kind review! Enjoy your new wheels; we'll peep ya next time.

October 20, 2020

Everyone was great and friendly. They answered all my questions and took there time explaining what I had asked. It was a great experience this is my third car purchase with Carl Black Chevy. More

by NATY1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Oct 20, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there Naty, thanks for your review and loyal business! We're glad to hear the gang provided a highly pleasant experience for you this third time around. Enjoy the new ride; we look forward to seeing you for number four.

October 20, 2020

We arrived at this dealership coming from a previous failed deal where they tried to sell us a vehicle with a cracked windshield. Leo sat down with us and we explained that to him he said "why should th More

by Jaz Luciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Willis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jaz, I had an opportunity to discuss your recent visit with my sales manager and would love a chance to discuss that in more detail with you. You can give me a call at your convenience, thank you. Travis Hanes - Business Director - (407) 426-3000

Oct 21, 2020 -

Jaz Luciano responded

I appreciate your effort to try to save face after the fact. Believe me, there is nothing in the world would make me spend a penny in your dealership. I will take all my business, as I did, from now on, to Seminole Chevrolet. They know how to treat people right from the moment you arrive, keep everything forthright and know how to properly conduct a deal. You are as horrible as Kia East down the street (that is pretty bad). I will be contacting Chevrolet regional offices about this issues as well. I am sure they are going to be delighted to hear how well the dealership that they entrust their products serve their prospective customers. Even though I was buying a "used vehicle" it was still a Chevrolet vehicle after all, and selling vehicles with cracked windshields? That says a lot about how much you care about your customers that you put their safety in jeopardy in lieu of profits. Way to go, Carl Black Chevrolet!

...
39
...