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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

August 10, 2020

Great Great Customer Service! I Gotta Start Off By Saying That. John Vega And Hector Jimenez Made Sure I Left The Lot With Something New And Nice , Those Guys Are The Best. More

by JOSHUALYNCH245
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vega
Aug 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Joshua, glad to hear John and Hector could provide a great time for you today at CBO. Enjoy that new and nice machine! We look forward to seeing you next time.

August 07, 2020

Great place to do business with. The professionalism in Great place to do business with. The professionalism in which they handle sales and finance was outstanding. They make sure you are completely sur More

by ERCEVALLOS@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for coming by Carl Black and for leaving your feedback! Glad to hear the team was able to provide a top-tier experience and ensure your happiness. Take care; we look forward to seeing you next time.

August 05, 2020

Will buy from there again. The salesman was very knowledgeable, and helpful. The process was easy. And Juan went beyond what was required to make me feel comfortable. More

by MWGUIST
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan "JP" Echeverri
Aug 06, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear Juan went above-and-beyond for your sales experience today. Thanks for the feedback! Enjoy the new vehicle. We look forward to seeing you next time.

August 05, 2020

The car buying experience was good. Dwight did a great job and was helpful and knowledgeable. I would recommend Dwight to my friends if they are looking for a car. More

by COURTNEYFLUGSTAD
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Aug 06, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Courtney, glad to hear that all went well today at C.B.O. We greatly appreciate your feedback and recommendation. See you next time!

August 04, 2020

Had a great time picking out a new car. Great car and very happy with everything that they where able to show me about card More

by FROMETA27
Recommend Dealer
Yes
Employees Worked With
Aug 04, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear you enjoyed your time picking out a new car and that our team was able to provide solid information on it. Thanks for stopping by! Enjoy the new ride, and we look forward to seeing you again in the future.

August 04, 2020

Best car buying experience ever. No game playing, they got me the info I asked for and we got it done. Had lots of fun. Dowain and Omar + finance was great. More

by DCB5424
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad the gang could provide you with a fun, hassle-free sales experience. Thanks for stopping in! Enjoy the new ride.

August 03, 2020

Disorganized and unprepared. Was called continuously once car arrived set a time to pick it up. Came in with baby still there nearly 5 hours. Received the new preordered vehicle with no gas and no detail. Xa More

by S.BOUCHER3813
Recommend Dealer
No
Employees Worked With
Travis Hanes
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Dixon
Aug 06, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we’re sorry to hear about your frustration with your experience. We would appreciate the chance to discuss it further with you; please give us a call at (888) 502-0763 whenever it's convenient. Thank you for your feedback, and take care.

August 01, 2020

Was not happy with car after purchase. Emailed Omar Rodriguez and called, but he didn't get back to me. Horrible customer service from sales manager and above. All I want right now is to get my trade i More

by THEGOLFER64437
Recommend Dealer
No
Employees Worked With
Louis Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Aug 04, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we’re sorry to hear about your dissatisfaction with your vehicle. If you would like to discuss your options further, please give a call to our business director, Travis Hanes, at 407-426-3000. Thank you, and take care.

July 31, 2020

That was great Kip, jack and Lizzie, thank you for made this process very easy, we are looking for the next purchase in few months, and you guys will be our first option More

by JCORDOBA0
Recommend Dealer
Yes
Employees Worked With
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kip and Lizzie
Jul 31, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear that Kip, Jack and Lizzie were able to provide a positive experience for you today. Thank you for coming by. We look forward to seeing you when the time for that next purchase rolls around!

July 31, 2020

Dowain, Travis, Louis and Lizze were all phenomenal and offered a great experience. Will absolutely recommend them to anybody looking for a new vehicle here. More

by BRANDONJOHN2429
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizze Fuentes
Aug 03, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear the gang was able to provide you with a great experience here at CBO. We greatly appreciate your recommendation. Enjoy the new ride, and we look forward to seeing you next time!

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