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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

July 22, 2020

It was great but I wish they would go to the lowest price first.but everyone was great and my sales person stayed with me thru it all this a good place to shop fo More

by DEEGILLIAM819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your feedback. We're happy to hear that our team was able to deliver a positive experience for you here at Carl Black. Enjoy the new ride; we'll see you next time!

July 22, 2020

Great experience Want a new car deal see Luis Rojas. He is extremely knowledgeable on all the vehicles and provides a friendly, professional experience. We told him More

by JD33
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your feedback! We're glad Luis was able to provide a positive experience for you today. We appreciate you coming by, and look forward to seeing you next time.

July 21, 2020

Great customer service great person to work with I understood everything he explained to me. Would recommend family and friends thank you so much for my new vehicle More

by APACHECO19
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Jul 21, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the feedback and the kind recommendation. We're delighted to hear that all went well regarding your experience at Carl Black today. Enjoy the new ride, and we look forward to seeing you next time!

July 21, 2020

Luis Rojas was the rep we dealt with. He was very knowledgeable about the inventory. We told him the features we wanted and he was able to give us several choices. He explained all the different feat More

by JD33
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi, thanks for the feedback and for stopping by. We're happy to hear that Luis provided a quality time for you here at Carl Black. Take care, and we look forward to seeing you next time!

July 21, 2020

Great as always! They are willing to work with you and it is nice working with John again. He is great in the finance too. More

by JELLIS8916
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your feedback! We're happy to hear John provided a positive experience for you, and that our willingness to work with the customer comes across. We'll see ya next time.

July 21, 2020

Everyone I worked with was knowledgeable and friendly. Dowain and Josh helped me get a great car for my family. The dealership had a great selection of vehicles. More

by CAMCRAND
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that all went well today at Carl Black. Sounds like Dowain and Josh provided exactly the type of experience we aim to provide! Thanks for coming by; we look forward to seeing you next time.

July 21, 2020

Great experience. The sales person Brandon was very courteous and knowledgeable. The time I spent from the time of arrival to driving out was less than 4 hours. Great job More

by COCINERO58
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Levitt, Brandon Morris
Jul 21, 2020 -

Carl Black Chevrolet Buick GMC responded

Hello, glad to hear that Brandon could help provide a quality, timely experience today at Carl Black; that's what we aim for! Thanks for coming by and for leaving your feedback. We look forward to seeing you again next time.

July 20, 2020

Quick and easy process as expected , having to write 25 words here before submitting is a bit much, if this isn't changed next time I won't do a review More

by SEAN_32829
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Sean, thanks for coming by and for muscling through the 25-word minimum; we appreciate it! Glad to hear that the whole process was quick and easy for you today. Enjoy the new vehicle, and we look forward to seeing you in the future!

July 20, 2020

Great experience. Knowledgeable and well-trained staff. Stayed a couple hours late to help us get the transaction done. The entire process from walking on the lot for the first time to driving away with a More

by JSCOVILLE51375
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jul 20, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, great to hear that our team was able to provide an enjoyable, timely experience for you. Thanks for choosing Carl Black for your latest ride, and for leaving your feedback! We look forward to seeing you next time.

July 17, 2020

Deal done over the phone with no issues 👍 everything was as I expected it to be. Thank you Mr Kelley for treating us fairly we appreciate it. More

by ALLSITECONTRACTING
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear the whole experience was delivered with no unexpected surprises! That's just what we aim for. Thanks for coming by and for leaving your feedback. We'll see you next time.

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