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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

January 29, 2020

Great experience! Car buying made easy! Leo of Carl Black was an excellent salesman. He helped us through each step of the process with ease. He was detailed, organized and knowledgeable. I More

by MINTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Willis
Jan 30, 2020 -

Carl Black Chevrolet Buick GMC responded

Thanks for the review! Glad to hear things went well. We greatly appreciate the recommendation.

January 29, 2020

Good dealer to buy a car , Bruno was very nice person , very respectful , will buy again in Carl black again, everything was good , so far More

by F.GARCIACARBALLO
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thank you for the review. We're happy to hear you had a pleasant time; Bruno always does great work! See you next time.

January 27, 2020

At closing with little patience I received a call from Gaby Garcia shortly after placing a request for more information on AutoTrader.com. Gaby invited me to come in even though it w More

by CARY.HOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Johnson
Jan 28, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Cary, thanks for the feedback on your good experience. Glad we could get you a great offer on your new Bolt. Enjoy!

January 25, 2020

Luis and Ben exemplified honestly and professionalism. We worked very well together and I left happy with my deal. Thanks to both of them for their assistance. More

by PFIAORLANDOREP
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Fordham
Jan 27, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, great to hear that Luis and Ben provided a good time at our dealership. Thanks for your review. Enjoy the new vehicle!

January 25, 2020

This makes my 5th purchase at Carl Blacks, I've been relatively satisfied with all my purchases, and service has been outstanding. The represenatives at Carl Blacks are great friendly people. I will co More

by BOOTLUBE
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Carl Black Chevrolet Buick GMC responded

Hello Bootlube, thanks for your continued loyalty to Carl Black! Glad to see another customer hitting the five-purchase milestone. We look forward to seeing you next time.

January 24, 2020

Service was great. Working with Luis Reyes was good.waiting for parts.Luis is a good sales person. Very nice and willing to go the extra mile. More

by RLB1954
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Reyes
Jan 24, 2020 -

Carl Black Chevrolet Buick GMC responded

Great to hear; glad everything went well. Thanks for your review :)

January 22, 2020

Excellent Customer Service Leo was the best, he got me into the Truck I wanted and I am very satisfied with my Z71 Trail Boss Silverado, and would recommend Carl Black Chevrole More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Kathy, it's great to hear you're enjoying the new Silverado. Glad that Leo provided you with a great experience. Thanks much for your feedback.

January 19, 2020

If you need a vehicle Dowain is your man. Very thorough throughout the whole process. He answered all my questions and got me into the best car for me. More

by Kes06h
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jan 20, 2020 -

Carl Black Chevrolet Buick GMC responded

We're delighted to hear Dowain found you the perfect ride; that's exactly what we aim to do for our customers. Thanks for coming by, and enjoy!

January 18, 2020

Dowain was great. He jumped right in and showed me the vehicles I wanted to see. Very straightforward during the sales process and helped me get the deal I wanted. More

by msbennett89
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Carl Black Chevrolet Buick GMC responded

Thanks for the feedback! Glad to hear Dowain provided a great experience for you. Straightforward is what we aim for here at Carl Black.

January 17, 2020

service I brought my 2008 GMC in for service after I went on line and made an appointment, Oil change and check engine lights. \Spent 3.5 hours there and on More

by johnkroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen Brown and Eric the tech
Jan 21, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi John, sorry to hear about the confusion with the rental fees. Please give a call to our service manager Kyle Cloud at 407-540-9244 so that we can attempt to resolve the issue. Thanks for your patience.

Jan 22, 2020 -

johnkroom responded

Carl Black had its chance and blew it say good bye to a once loyal customer

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