Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,575 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,575 reviews

July 05, 2019

This dealership went the extra mile. Our salsperson Josh Patterson listened and understood our needs. In all of our years of buying cars, Josh is truly number one in our opinion. Thank More

by silverman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jul 08, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your Carl Black Orlando experience with us and others. Our team is dedicated to delivering experiences just like this one, so it's always an encouragement to hear how our efforts are benefiting your satisfaction. We look forward to serving you again.

July 03, 2019

Our sales professional Josh was great and very helpful. Thanks to all the help from our sales professional Josh, he was on our side and really wanted to help us get what we wanted. I would also recommend th More

by newcamaro!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for taking the time to leave us a review! We are excited to hear that our team helped make your experience great!

July 03, 2019

Disappointed Bought the truck do price, but that’s all that was good, was insulted on trade in after we spoke and I drove an hour to get there. Deal ran late so i More

by Bird
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Carl Black Chevrolet Buick GMC responded

We realize you have a number of dealership options in the area. At Carl Black Orlando, we've always aimed to provide an experience that is different and, more importantly, better than anything else out there. It sounds as though we may have missed the mark, and for that, we are sincerely sorry. Please give us an opportunity to earn back your business by calling us at 407-537-5823.

July 02, 2019

Great to work with I got a great deal on my new Buick and the salesperson was very easy to deal with. Financing was a breeze and the brand manager was there to help as More

by Stonbely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jul 02, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for leaving us a 5-star review! We are excited to hear that our team helped make your experience at Carl Black Orlando a great one!

July 01, 2019

Amazing to get a new car with you guys. It was a fantastic and amazing experience to buy a new car with you guys. You guys provide a very great costumer service, Thank you. More

by RENATO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Levitt, JR Munoz
Jul 02, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for leaving us a 5-star review!

June 29, 2019

Great knowledge personal and answered all question Thank you for your help in this matter the people help the sale go through and help us understand the vehicle and all it function More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jul 01, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for the 5-star review, Rudy!

June 29, 2019

Leo is the best Leo Willis was very helpful and brought up several trucks for us to look at until we found the perfect truck. He is quite pleasant to work with and go More

by Lawnman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for leaving us a 5-star review!

June 28, 2019

Friendly and helpful people Salespeople went out of their way to find us the best deal. George is an outstanding sales personnel. The only draw back was it took us about seven More

by MARIAN2081823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, George Smith
Jun 28, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for leaving us a review, Marian! We are happy to hear that our team helped make your experience with us a great one!

June 26, 2019

Good, no pressure experience Second vehicle I have purchased from this dealership. Very good experience with no stress at all. Would highly recommend for all purchases in the futu More

by JMLAHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, Luis Reyes
Jun 27, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the 5-star review! We are excited to hear that our dealership helped make your experience a great one!

June 25, 2019

Carl black I was very satasfide by the great costumer service in carl black. Would i go back to carl black? Yes. If any body needs a car thats the place to go More

by LADAZA10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson, Luis Reyes
Jun 26, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for leaving us a 5-star review!

...
89
...