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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,567 reviews

May 29, 2019

2 thumbs up for an awesome deal I was referred to Rahiem who then referred Dowain. I arrived early to my appointment and Dowain greeted me at the door. I told him my wants and needs More

by Jf3868983151*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
May 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks so much for the positive feedback! We're happy to hear you had such a great experience with us, and we hope we are able to help you again in the future.

May 29, 2019

Awesome experience! I had an awesome experience! Everything was very laid back and easy. Everyone I spoke with was feast. Worked the numbers and got the deal I wanted! More

by CDAVENPORT9419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
May 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks so much for the positive feedback! We're thrilled to hear that you had an awesome experience with us and were able to find exactly what you were looking for.

May 27, 2019

Wow it was Great I have never seen a team fight so hard to make something happen. They kept going and going and going. They made it happen. Wow More

by MICHAELANNIS907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
May 28, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for the five-star review! We work hard for our customers and are happy to go the extra mile, and we're glad we were able to assist you. Thank you for your business!

May 27, 2019

Carl Black experience Very positive experience, sales person Dowain was full of information and listened to what I was looking for and made sure that the vehicles he showed More

by Cheri52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Carl Black Chevrolet Buick GMC responded

We are so happy to hear that you were listened to while shopping here and that you found what you were looking for! We aim to make the car-buying process a smooth one for our customers, and we appreciate your kind words!

May 26, 2019

Excellent Customer Service! Luis Reyes was very patient and walked us through the buying process with excellent customer service! He was not pushy and was very knowledgeable abou More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Levitt, Kamau Wilson, Luis Reyes
May 28, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for your kind words and positive feedback, David! We are thrilled to see that Luis, Bryan, and Kamau were able to provide you with exceptional service. Thank you for the recommendation, and we appreciate your business over the years!

May 25, 2019

Dowain is AWESOME !! Visited Carl Black Chevy Buick GMC and met Dowain. I wanted a 3row SUV and Dowain showed me a 2019 Chevrolet Traverse LS. After Dowain explained all t More

by M Hossen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for your positive review! We're happy that Dowain was able to show you a vehicle that met your needs, and we hope you enjoy the new Traverse!

May 20, 2019

Great Service and fantastic people. When we arrived at the dealer we meet Mr. John Palko at the door. He quickly shows us the truck I was looking. Mr. Palko made easy the purchase experi More

by haya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
May 21, 2019 -

Carl Black Chevrolet Buick GMC responded

We work hard to take care of all your automotive needs, big or small, and it sounds like we've done our job here. That's encouraging to hear. We appreciate the kind feedback and thank you for your business!

May 14, 2019

Easiest car purchase yet! Josh Castsldo met us as we entered the door ... took us right to what we were looking for . Polite, helpful and not high pressure. Everything was done More

by Socrmomc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo
May 17, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for your kind words! We are pleased that we could deliver a five-star experience, and we hope you enjoy that classy new Enclave!

May 14, 2019

Fantastic Service and Excellent People. When we are in the market for a new or used vehicle we always go to Catl Black. The staff there are fantastic to deal with and their willing and abili More

by Kate & Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Fordham
May 17, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you very much for your kind words! We are so happy to have you as a returning customer, and we are thrilled that you have had such great experiences. We appreciate your business!

May 12, 2019

Great experience Dowain was friendly, personable and listened to what I was looking for in a vehicle. He seemed to genuinely care if I was comfortable with the process More

by SLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo, Kamau Wilson
May 17, 2019 -

Carl Black Chevrolet Buick GMC responded

We're happy to hear that your experience was a positive one! We always want our customers to drive away in a vehicle they will love, so we're thrilled we could provide this experience for you. Thank you for the kind words!

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