Carl Burger Dodge Chrysler Jeep RAM World

I had no pressure and they gave me the best deal. They also gave space and time yo make a decision. Can't beat that combination. also gave space and time yo make a decision. Can't beat that combination. More

I am upset that you did not supply the car with two keys. I called service and it will cost me $300 with programming for a second key. I am guessing you could get one for a fraction of that. After spendin I called service and it will cost me $300 with programming for a second key. I am guessing you could get one for a fraction of that. After spending $40,000 on the car i should not have to spend $300 immediately. More

HORRIBLE EXPERIENCE!I spoke with Gus Aldulaimi a sales HORRIBLE EXPERIENCE! I spoke with Gus Aldulaimi a sales assistant manager a couple days back to come and meet with him as I wanted to buy a Jeep. Gus HORRIBLE EXPERIENCE! I spoke with Gus Aldulaimi a sales assistant manager a couple days back to come and meet with him as I wanted to buy a Jeep. Gus told me to come Friday morning and when I asked what time he said he would be there all morning and to come in anytime. I would have preferred an appointment but he hang up too quickly.. I left work to go to the dealership this morning only to be told once I arrived today is Gus day off. I insisted I had spoken with him and he had told me to come in this morning.. in vain; front desk did not seem to care much about fixing the situation... I have been working in customer service for 30+ years and the service I received this morning in addition to wasting my time was actually pretty ridiculous. I googled Gus Aldulaimi and saw that he was not really reliable but decided to give him a chance and to give it a try anyways since I knew exactly what Jeep I wanted... Well, my mistake! A big waste of time. I ended up going to the Mission Valley dealership and am buying my car from them. TO OTHERS: AVOID WASTING YOUR TIME AT THE HERCULES STREET DEALERSHIP! More

My sales person Gus was awesome!!! If you’re ever looking for a Jeep he’s your guy! Very easy to work with, great Job Carl Burger Dodge Chrysler Jeep for a Jeep he’s your guy! Very easy to work with, great Job Carl Burger Dodge Chrysler Jeep More

Wonderful job taking good care of us. staff is friendly and amazing love my new vehicle. Staff treated me like family. Service was Fast and efficient. and amazing love my new vehicle. Staff treated me like family. Service was Fast and efficient. More

This dealer said the documents for me to sign to be This dealer said the documents for me to sign to be delivered on Saturday by FedEx so I waited all day long, but it did not delivered until Monday a This dealer said the documents for me to sign to be delivered on Saturday by FedEx so I waited all day long, but it did not delivered until Monday afternoon. I found that they did not request Saturday delivery. For the previous 17 years, my managers used to buy trucks in various dealershps and they were allowed to sign the papers. However, Carson Burger asked only me to sign the paper. More

They kept my car and made me find my way home from La Mesa to Imperial Beach with a 2yr old. I picked up my car and 2 days after I had to bring it back for the same issue, they have claimed it was fix. T Mesa to Imperial Beach with a 2yr old. I picked up my car and 2 days after I had to bring it back for the same issue, they have claimed it was fix. They kept my car for 3 days and the same light its back on! They waiting for my warranty to expire so i have to pay to get it fix. More

We are a repeat customer, and the reason for that is because this dealership is awesome! We bought a Toyota 4-runner a year ago off their used car lot and the experience we had was great. This time we b because this dealership is awesome! We bought a Toyota 4-runner a year ago off their used car lot and the experience we had was great. This time we bought a new 2020 Dodge Ram 2500 and the experience was not just great, it was amazing! Brandon was our sales guy for both of our purchases and I can't say enough great things about him. But one thing I will say is that we never felt pressured into buying anything, which is always nice. Sonny was our finance guy and he was fast, organized, and new his job well. We didn't feel like he up sold us on anything that he wouldn't have bought for his own vehicle. The experience we had was all around fabulous and we'd recommend anyone that's looking for a Jeep, Dodge, Chrysler, Ram, or even a used vehicle to definitely check them out!! More

I just experienced one of the worst customer service in my life. Gus is rude, disrespectful and I felt complexly discriminated by him. Awful experience in purchasing a vehicle. He does not belong at a car my life. Gus is rude, disrespectful and I felt complexly discriminated by him. Awful experience in purchasing a vehicle. He does not belong at a car dealership with a total lack of touch. More