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Carman Ford Lincoln
New Castle, DE
1,353 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,353 reviews
October 15, 2021
From the minute we walked in the customer service was impeccable! They gave my son a bag of toys for him to play with while his parents looked at cars. Financing was easy and straightforward. John took t impeccable! They gave my son a bag of toys for him to play with while his parents looked at cars. Financing was easy and straightforward. John took the time to show me all the features my new car has, set up my Bluetooth, and Lincoln app. I will tell anyone looking for a new car to go to Carman. More
by Tasha Manning
October 15, 2021
Everyone was so friendly and went above and beyond to help us get the perfect car for us! John, Joe, Frank and Brian couldn’t have been nicer or more down to earth. help us get the perfect car for us! John, Joe, Frank and Brian couldn’t have been nicer or more down to earth. More
by Carole
October 12, 2021
Best dealership I've ever dealt with feel at home have bought 6 vehicles from here. bought 6 vehicles from here. More
by Marge Thompson
Employees Worked With
Other Employees :
Guy Salvadori, Kayla Newton
October 11, 2021
Excellent customer service. The entire Carman Team plays an integral part in providing an outstanding experience—friendly, knowledgeable, and professional. Special shoutout to John M & Bob H! an integral part in providing an outstanding experience—friendly, knowledgeable, and professional. Special shoutout to John M & Bob H! More
by H Berger
October 05, 2021
Great service and delivery. Thanks for a fast and great experience! Can wait to drive our new car. experience! Can wait to drive our new car. More
by Jillianwilson129
Employees Worked With
September 28, 2021
Shopping online is challenging, but these guys we're helpful! No hesitation for future contacts. helpful! No hesitation for future contacts. More
by les speckert
Employees Worked With
September 24, 2021
Everyone was so easy to work with from start to finish. Larry, Greg, Brian and Dan! Larry, Greg, Brian and Dan! More
by Emc82703
September 18, 2021
Great communication. Prompt delivery. Complete and fair explanation of the vehicle. Worked within our guidelines and excelled in service explanation of the vehicle. Worked within our guidelines and excelled in service More
by robertb
September 16, 2021
Scott was awesome he listened to what we wanted the whole experience was great I would recommend Carmen ford experience was great I would recommend Carmen ford More
by Majo
September 14, 2021
Very friendly, low doc fees, Scott was outstanding, he took a car from the showroom floor for us to test drive. enjoying our new EcoSport. took a car from the showroom floor for us to test drive. enjoying our new EcoSport. More
by Awstubbs1
