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Circle INFINITI
West Long Branch, NJ
1,452 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,452 reviews
June 13, 2019
Evan and the Team made our purchase very easy and quick. Evan did great job introducing new Q50. Negotiations very straightforward. Everything delivered as promised.. Evan kept following deal even after Evan did great job introducing new Q50. Negotiations very straightforward. Everything delivered as promised.. Evan kept following deal even after car was delivered to make sure we are completely happy with new vehicle. More
by Yury M
Helpful June 10, 2019
Evan gets straight to the point to satisfy you. I just leased my second car with Circle Infiniti in West Long Branch through Evan again based on his professionalism. Although I made inquiries at num I just leased my second car with Circle Infiniti in West Long Branch through Evan again based on his professionalism. Although I made inquiries at numerous dealerships and car leasing companies for prices and deals, once I contacted Evan again, he was direct and saved me from the burden and hassle of time consuming back-and-forth negotiations. He is professional and gets to the point in order to make his customers satisfied. I highly recommend reaching out to him if you’re interested in a great value vehicle for an honest price. More
by _Govil
Employees Worked With
Evan Quinones
June 07, 2019
Easy, top notch experience with Mike Fantozzi! Walked into Circle knowing what I wanted. Mike respected my desire to make the transaction short and sweet. He really knows the automotive business Walked into Circle knowing what I wanted. Mike respected my desire to make the transaction short and sweet. He really knows the automotive business and how to expedite the process. He help educated me in the pros and cons of the 2 cars I was considering, even though one was from a different dealership. He wanted to make sure I was committing to the car I wanted... Not just the car he wanted to sell. Professional, good guy, respectful if my time. A+++ More
by CD7
Employees Worked With
Mike Fantozzi
June 05, 2019
Efficiency,promptness,service and personality This is our fifth vehicle from Circle Infinity. Tom is easy to deal with and is always prepared. Highly recommend him and his support team. This is our fifth vehicle from Circle Infinity. Tom is easy to deal with and is always prepared. Highly recommend him and his support team. More
by Easy breezy
June 05, 2019
Tom Cavallino Tom is a great salesman; listens to his customers, tries to make the deal happen, and has a good sense of humor. He knows his product and will go the Tom is a great salesman; listens to his customers, tries to make the deal happen, and has a good sense of humor. He knows his product and will go the extra mile to help his customers. I recommend working with Tom, he made the “car buying” seamless! Thanks Tom, More
by Carole
Employees Worked With
May 26, 2019
COULDN'T BE BETTER ! Why would anyone purchase a car from anywhere else ? There are many areas to consider when we purchase an automobile. Naming just a few, these c Why would anyone purchase a car from anywhere else ? There are many areas to consider when we purchase an automobile. Naming just a few, these come to mind: Courtesy, Knowledge, Professionalism, Integrity, Service. Circle Infiniti excels in all of the above ! More
by Ed Grazi
May 24, 2019
Why would I bring my car anywhere else?- I.T. As usual, I had a pleasant and memorable experience working with the Service Advisors at Cirlce. This visit, I worked with John DiLieto on the way in As usual, I had a pleasant and memorable experience working with the Service Advisors at Cirlce. This visit, I worked with John DiLieto on the way in when I dropped off my vehicle, and Anne Maria Trapani on the way out when I picked it up. John was very approachable and friendly, and thoroughly explained to me what the Service Technician would be doing with my vehicle. Ann Maria was extremely welcoming and friendly as well, and took the time to go over the completed work order with me, advising me along the way about potential future concerns. She also provided me with her business card so that I may contact her should the need arise in the future. My family members have collectively been customers for more than 25 years and have only had pleasant experiences. I myself am a customer of almost 10 years, and can gladly say the same. Every 5K miles, I look forward to seeing the eager, knowledgeable, friendly faces of the Circle Family, particularly Ann Maria, John, Pam, and of course, Yuriy Kulik the Valet Attendant, who all make the process seem so easy and seamless. More
by HappyCustomer
May 17, 2019
Great Dealership First time customer of Circle Infiniti but will not be my last. Evan was recommended to me by a neighbor and he did a great job. I had my car in mind First time customer of Circle Infiniti but will not be my last. Evan was recommended to me by a neighbor and he did a great job. I had my car in mind when I went in for the first visit and he was very knowledgeable about the car in answering any of my questions. When it came time to close the deal he was very flexible in scheduling and the pick up of the car could not have gone smoother. More
by jacksprat
Employees Worked With
Steve Thieme, Evan Quinones
May 16, 2019
Excellent Dealership Best buying experience I've ever had. Everyone was extremely helpful, efficient and knowledgeable. They answered all of our questions and didnt rush u Best buying experience I've ever had. Everyone was extremely helpful, efficient and knowledgeable. They answered all of our questions and didnt rush us. Liz is definitely the go-to-person. She always responds to phone calls and emails. The maintenance staff is helpful, esp John, who helped resolve a warrenty issue. I would never buy anywhere else. More
by fatfreelife
May 15, 2019
Service perfomed on QX60 Circle Infiniti in West Long Branch provided great service the moment you make the appointment. Confirmation, reminders to bring credit card, license, Circle Infiniti in West Long Branch provided great service the moment you make the appointment. Confirmation, reminders to bring credit card, license, insurance card for loaner vehicle, valet meets you right away, greeted when you walk thru door and service associate ready for you with all necessary appointment information. Worked directly with John Dilieto who knew my entire account and recommended the correct service based on my history. Didn't just recommend everything only what was truly needed. More
by Jurko
Employees Worked With
John DiLieto
