Back

Circle INFINITI

West Long Branch, NJ

5.0
1,448 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
Contact Dealership

300 State Hwy 36

West Long Branch, NJ

07764

Directions

By Type

Showing 1,448 reviews

April 29, 2019

Jayrod51 Once again, another pleasant visit with the folks at Circle Infiniti in Long Branch, NJ. As usual, Ann Maria Trapani , was extremely welcoming. Expl More

by jayrod51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Circle INFINITI responded

On behalf of Ann... Thank You, Thank You, Thank You! On behalf of Circle Infiniti... Thank You, Thank You, Thank You. We won't know if we reach our goal of total ownership experience, unless you let us know. Long time customers like yourself only become long time customers if we keep trying very hard to reach that goal. Thanks for letting us know we are succeeding.

April 28, 2019

Superb Recently I ended up with a flat tire. Got towed in circle and joe handle everything quickly & efficiently. Got a new tire on and a car wash and back o More

by Q70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori
Apr 29, 2019 -

Circle INFINITI responded

"Very Impressed" is exactly what we strive for. Thank you for taking the time to let us know that we succeeded with you.

April 27, 2019

Great Experience! Extremely helpful. Exceptional customer service between the valet, receptionist and both service advisors John D. And Ann T. Highly recommend and will More

by 2infiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
Apr 29, 2019 -

Circle INFINITI responded

On behalf of John, Ann and Yuriy, I want to thank you for letting us know that you are so satisfied with our service. It is our goal to give every customer a great experience and it is nice to know when we accomplish our goal.

April 25, 2019

Best customer service I was washing my car this week and noticed suds bubbling up on one of my tires. Sure enough I found a screw in it. I called up my service rep. Pam and More

by Envieddesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Circle INFINITI responded

Thank you so much for taking the time to let everyone know how satisfied you are with our Service Department. I will be sure to pass this along to Pam.

April 08, 2019

Fabulous New Car Buying Experience For anyone looking for a luxury car dealer, look no further than Circle Infinity. Make sure you ask for Ray Andrews who will make the buying experienc More

by DebP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Circle INFINITI responded

On behalf of Ray, our Sales Managers and our entire staff I want to personally thank you for the very kind words. It is our mission to make every customer as satisfied as you seem to be. We may not always succeed, but we absolutely try. Please be sure to take advantage of our many AutoAWARDS program benefits, including the referral bonuses for anyone that you send our way. I am very confident that anyone you refer will walk away as satisfied. Thanks again and best of luck with your new Infiniti. Tony Mento BDC Manager

April 06, 2019

GREAT SERVICE W LEASE Evan Quinones was our sales rep and he made our new lease amazing and quick..he knows his stuff and is excellent at what he does More

by kzam777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Quinones
Apr 12, 2019 -

Circle INFINITI responded

Nothing can be higher praise than for a customer to take the time to send in a review on a Sales Person and his dealership. On behalf of Evan and our entire Circle Infiniti team, I want to thank you for taking the time to share your experience with the rest of the world. Please be sure to take advantage of the many benefits that our exclusive AutoAwards program offers and if you need assistance with anything, please be sure to reach out to Evan or any of our Sales Managers. Tony Mento BDC Manager

April 04, 2019

Excellent Service Department I have been a loyal customer for 10 years and plan on staying a customer. The service you get from all is exceptional. I would recommend Circle Infi More

by hockey1917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
Apr 12, 2019 -

Circle INFINITI responded

How do you thank someone for not only taking the time to share their experience online, but to be a loyal customer for 10 years? I suppose the easiest way is to say THANK YOU, THANK YOU, THANK YOU!!! We are proud of the fact that we try to make every buying experience a truly exceptional experience. We are even prouder to know that we can accomplish that with customers like yourself. If you recommend Circle Infiniti to everyone, PLEASE be sure to have them mention your name when you come in. I am sure you realize we have a referral program that rewards you for anyone you send our way. Again, thank you for your loyalty and for taking the time to let everyone know about it. Tony Mento BDC Manager

March 29, 2019

Excellent Sales and Customer Service This is my 3rd Infiniti, 2nd purchased from Mark Bahary at Circle Infiniti. The entire experience was perfect. You don't feel like you've been attacke More

by AdrienneM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris ? helped walk me through the technology and Marcus who helped me with the wheel package.
Apr 12, 2019 -

Circle INFINITI responded

It isn't easy to figure out how many ways to thank customers like yourself for the kind words and for taking the time to let the world know how satisfied you are with us. I suppose the best way is to respond back and whole-heartedly thank you for the opportunity to be of service. I am happy to tell you that we have many customers that come back to us because of Mark and we are so happy that you are one of them. On behalf of Mark, Chris, Marcus and our entire Sales and Service team we thank you and assure you that we will all do everything we can do to keep you coming back for the 4th, 5th... and beyond!!! Tony Mento Circle Infiniti

March 29, 2019

Best Staff Ever This is my third time leasing from this dealership. I was seriously contemplating moving on to a less expensive car but after working with Don Lotano More

by busymama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
Apr 12, 2019 -

Circle INFINITI responded

YOU ARE WELCOME! And on behalf of Don, our Sales and Service Team and most of all, your "main reason" for 7 years of loyalty, Ann, I want to thank you for your glowing review. It is truly customers like yourself that we all work so hard to satisfy. By taking the time to review us, you let us know what we are doing right and what we need to continue to do going forward. The fact that we can offer one small contribution to making your hectic schedule a bit easier is exactly what keeps us all coming to work everyday. Thank you again and take it from this proud grandfather...enjoy those "young children" as much as you possibly can right now because they get to be "older children" so very, very fast! Tony Mento BDC Manager

March 27, 2019

Highly Recommend Pam I brought my suv in for service. Todd greeted me when I first walked in. He was very friendly and helpful. My Service Advisor Pam is always nice, frie More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
41
...