Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,508 reviews
October 15, 2018
New Car purchase QX50 I have been dealing with the folks at Circle Infiniti for many years now. This is my second new vehicle purchase from Circle Infinti. Purchased new SU I have been dealing with the folks at Circle Infiniti for many years now. This is my second new vehicle purchase from Circle Infinti. Purchased new SUV and experience couldn't have be better. Don Lotano was our salesperson and was extremely helpful and able to answer any questions that came up. Sales and Service get an A+! More
by bradic
Employees Worked With
October 07, 2018
Excellent Services Pam and Ann always provided me with excellent services on all of my visits. They worked with me and explained very thoroughly with all issues and rep Pam and Ann always provided me with excellent services on all of my visits. They worked with me and explained very thoroughly with all issues and repairs. I’m very happy and satisfied. More
by amyyinyeung
October 05, 2018
Exceeded my expectations Tim and Mike both provided exceptional customer service in helping to choose my new car, the QX60. There was no pressure and gave us their time and an Tim and Mike both provided exceptional customer service in helping to choose my new car, the QX60. There was no pressure and gave us their time and answered all questions and were very patient explaining all the new technological features. I am enjoying driving it and finding all the great features it has to offer and my grandchildren love it too! Circle Infiniti definitely exceeded my expectations and made buying this car a truly easy and enjoyable experience. More
by debseals513
Employees Worked With
Mike Fantozzi and Chris, Tim Ens
October 04, 2018
Great Experience We could not be happier with our experience at Circle Infiniti. I made an appointment in advance on what we wanted, and it was a pleasure to see that We could not be happier with our experience at Circle Infiniti. I made an appointment in advance on what we wanted, and it was a pleasure to see that we were trying to be oversold. They had the car we were interested in ready and waiting for a test drive. Explained to us the differences in cars, price points, etc., and then made it easy to complete the process. We had a our car the next day, and we love it. Thank you Tom Cavallino for making our experience perfect! More
by C071973m
Employees Worked With
October 03, 2018
Exceptional Customer Service In for routine maintenance and from scheduling the appt to leaving the dealer everything runs smoothly. Pam C. Has always provided the best customer s In for routine maintenance and from scheduling the appt to leaving the dealer everything runs smoothly. Pam C. Has always provided the best customer service, Yuri the valet attendant is super friendly and energetic, thank you all at circle! More
by Envieddesigns
September 28, 2018
Regular service in my Inifiniti Service was timely and complete. Car has been kept in great shape and it is approaching 200,000 miles and running fine. Ann Marie Trapani has been o Service was timely and complete. Car has been kept in great shape and it is approaching 200,000 miles and running fine. Ann Marie Trapani has been our "go to " person - she is knowledgeable, friendly, responsive and concerned. she is one of the main reasons we keep going back More
by steve
Employees Worked With
September 16, 2018
I've leased my last 6 cars through Circle Infiniti. Im a huge Infiniti fan and thrilled with this dealership. I highly recommend if you're buying or servicing your car in NJ don't go anywhere else. Im a huge Infiniti fan and thrilled with this dealership. I highly recommend if you're buying or servicing your car in NJ don't go anywhere else. All experiences with the staff and service are 1st class. Sales and service people are like family and ive known these guys over a decade. Frank, Don, Pam, Todd, Liz and John are all a cut above! Sales and Service treats me like Gold. Also service costs are reasonable ( though U never need much repaired on these cars) Ps my new Qx50 is awesome! More
by Vregan
September 12, 2018
excellent VIP service been with circle infiniti for over 10 years and 4 leases til now. time after time the ultimate VIP red carpet service. pam , john, Ann maria, every si been with circle infiniti for over 10 years and 4 leases til now. time after time the ultimate VIP red carpet service. pam , john, Ann maria, every single one is phenomenal More
by Jnehmad
Employees Worked With
Other Employees :
John DiLieto
September 12, 2018
Great Customer Service Purchased my M37 from Circle Infiniti eight years ago and have been having my car serviced there since then. One of the main reasons is Pam C., the se Purchased my M37 from Circle Infiniti eight years ago and have been having my car serviced there since then. One of the main reasons is Pam C., the service representative I have dealt with almost exclusively since my very first service visit. She is pleasant, technically knowledgeable and she knows her customers. Makes for a comfortable visit. More
by Regular Visitor
September 10, 2018
Professional and Personable As a returning customer the experience has not changed. Very easy of a process. The professionalism is unmatched. The overall knowledge of the vehicle As a returning customer the experience has not changed. Very easy of a process. The professionalism is unmatched. The overall knowledge of the vehicle made the choice very easy. You are truly made to feel part of the Circle family. More
by tom2126
