Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,517 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,517 reviews
November 19, 2024
Highly recommended, excellent customer service, and quality vehicles. Smooth process to buy a new car. quality vehicles. Smooth process to buy a new car. More
by Vicente Cortes
Employees Worked With
November 18, 2024
Professional and fast. Willing to work with you to make a fair deal. Friendly and knowledgeable. A great experience and Ricky was particularly great! Willing to work with you to make a fair deal. Friendly and knowledgeable. A great experience and Ricky was particularly great! More
by amylawlor
Employees Worked With
Other Employees :
Alex in Finances was also very helpful and kind
November 18, 2024
It was an excellent experience buying a car there! Frank Guevara and Alexander Paszkowski were super helpful and patient. Frank showed me some cars; explain to me all with detail! I recommend them 100 Frank Guevara and Alexander Paszkowski were super helpful and patient. Frank showed me some cars; explain to me all with detail! I recommend them 100% More
by Yoalli Rodríguez
November 15, 2024
Just bought a VW Tiguan at City Volkswagen of Evanston. The sales/financing team (Ian and Alex) was knowledgeable, respectful, and great to work with. I will recommend VW Evanston to others who are in the The sales/financing team (Ian and Alex) was knowledgeable, respectful, and great to work with. I will recommend VW Evanston to others who are in the market for a vehicle. Thanks for making the experience a positive one! More
by Mandi
Employees Worked With
November 14, 2024
Great experience! Nice to work with and fair deal was provided. Love the new car Nice to work with and fair deal was provided. Love the new car More
by mchugh.madeline
Employees Worked With
November 12, 2024
Appreciated the non-pushy sales approach and overall honesty throughout the process from the team here honesty throughout the process from the team here More
by Bob
Employees Worked With
November 12, 2024
This is our second lease from City Volkswagen. Sam was super easy to work with; we actually were able to negotiate a great deal on a new Atlas from the convenience of our home! Once at the dealers Sam was super easy to work with; we actually were able to negotiate a great deal on a new Atlas from the convenience of our home! Once at the dealership, we worked with Frank to complete the process. Quick, easy and straightforward, we are very happy. More
by jgaytanlcsw
November 11, 2024
Narcis was fantastic to deal with. He was efficient, straightforward, fair, and knowledgeable. The rest of the team was incredibly friendly. He was efficient, straightforward, fair, and knowledgeable. The rest of the team was incredibly friendly. More
by colemanjj4
Employees Worked With
November 08, 2024
Gilbert was a great salesman, he kept things straightforward and honest. It took a couple pencils to finalize a deal, but I really appreciated his efforts in making fair deal possible. He kept g straightforward and honest. It took a couple pencils to finalize a deal, but I really appreciated his efforts in making fair deal possible. He kept great communication and helped me answer all my questions and concerns. More
by Nando
Employees Worked With
November 08, 2024
I wanted to take a moment to outline the experience we had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helpe had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helped us through the car evaluation to finally working with Alex Paszkowski who guided us all the way through the purchase. The team there went out of their way to answer questions and make us feel comfortable and confident with our purchase We went from Batavia IL to Evanston to buy our car, and would do it again based on our experience... Great team over there!!! More
by scottr
