Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cityside Subaru
Belmont, MA
3,679 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none.
We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,679 reviews
April 27, 2022
Mark was extremely helpful. He was fast and efficient and got everything done within a day. My transmission failed unexpectedly and was out of warranty, so smartest solution f He was fast and efficient and got everything done within a day. My transmission failed unexpectedly and was out of warranty, so smartest solution for me was to get a new vehicle as soon as possible. I did not really have many needs but Mark checked to make sure I was satisfied with the options which he carefully explained. I was able to buy the car on Monday night and picked it up Tuesday. Great service. More
by nemcgarry
Verified Customer
April 26, 2022
My experience was complicated by the Pandemic delay and the fact that I did not get the color I ordered very intentionally. The dealership said I ordered one color and I know I ordered another. I accepte the fact that I did not get the color I ordered very intentionally. The dealership said I ordered one color and I know I ordered another. I accepted the wrong color because I had waited 8 months for the car. More
by louisehbray
April 26, 2022
Flavio was calm (just what I needed! ) during the selection and wait period for my Crosstrek hybrid. After ten years I was so excited to get a new car & he kept me informed. I especially ) during the selection and wait period for my Crosstrek hybrid. After ten years I was so excited to get a new car & he kept me informed. I especially appreciated the time Flavio invested in oriented me to the car. More
by MATKINS57
April 21, 2022
Buying a car from Cityside Subaru was a wonderful experience for our family. Eric Burd was thorough from start to finish with our entire sales process. He sent helpful updates and kept us in the loop experience for our family. Eric Burd was thorough from start to finish with our entire sales process. He sent helpful updates and kept us in the loop from sales, to financing and then pick up. We easily were brought through the financing phase from credit check to finance rate and then final purchase. This process was enjoyable and we love our new car. More
by judiththms1
April 19, 2022
Ryan was just great, he fulfilled all our needs for getting the car we wanted without high pressure at all. All my questions were answered in the most courteous and helpful way. Ryan was a pleasure to getting the car we wanted without high pressure at all. All my questions were answered in the most courteous and helpful way. Ryan was a pleasure to deal with. More
by Labbett
Employees Worked With
April 18, 2022
CitySide was very helpful with helping me find the right car I was looking for. The salesman I worked with was personable and very helpful. car I was looking for. The salesman I worked with was personable and very helpful. More
by swdimare
April 18, 2022
I had a great experience with Ryan at Cityside Subaru. Very responsive to my questions and knowledgeable. He helped me find the right car for me—including not only helping me identify features I wanted bu Very responsive to my questions and knowledgeable. He helped me find the right car for me—including not only helping me identify features I wanted but also helped me steer clear of some features I didn’t want or need. Couldn’t be happier with my new Subaru and the experience at Cityside! More
by Stephanie M.
Employees Worked With
April 12, 2022
Told me how long to wait for hybrid and their estimate and price accurate. Excellent sales service and price accurate. Excellent sales service More
by J.dewan
April 02, 2022
Staff was very kind and helpful throughout our process of looking for the right vehicle! looking for the right vehicle! More
by sadiewebbj
Employees Worked With
April 01, 2022
I have been a customer of CitiSide Subaru for over 15 years and 4 different Subarus. They provide excellent customer service in the service department and provide fair deals on both new and used cars years and 4 different Subarus. They provide excellent customer service in the service department and provide fair deals on both new and used cars More
by mmcl2022
Employees Worked With
Other Employees :
Joe Cisek
