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Cityside Subaru
Belmont, MA
3,680 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none.
We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,680 reviews
April 01, 2022
I have been a customer of CitiSide Subaru for over 15 years and 4 different Subarus. They provide excellent customer service in the service department and provide fair deals on both new and used cars years and 4 different Subarus. They provide excellent customer service in the service department and provide fair deals on both new and used cars More
by mmcl2022
Employees Worked With
Other Employees :
Joe Cisek
March 29, 2022
The salesman was very pushy and made me kind of uncomfortable. I understand wanting to sell a car, but I was clearly confused by the process and didn’t feel like I was explained a whole lot. I had uncomfortable. I understand wanting to sell a car, but I was clearly confused by the process and didn’t feel like I was explained a whole lot. I had to ask to test drive the car rather than being offered and shown around the car and the benefits of having one. Everything felt rushed and pushy. More
by SANDYCAPS8
Verified CustomerMarch 25, 2022
CitySide has a well deserved reputation. Really nice people. My sales rep, Mark, was terrific. He knew the stock that was on the lot and directed me to cars that were just what I was looking Really nice people. My sales rep, Mark, was terrific. He knew the stock that was on the lot and directed me to cars that were just what I was looking for. We had a deal in no time. The car had a minor thing to take care of, and they couldn't have been better to make sure the car was perfect. A great experience. More
by Michael G
March 21, 2022
Totally upfront about prices, I knew when I’d be getting my car, and anything I wanted explained patiently was. This was my second dealership after a different place gave me the run-around. I’ll be avoiding my car, and anything I wanted explained patiently was. This was my second dealership after a different place gave me the run-around. I’ll be avoiding that other place and going back to Cityside whenever I need anything for my new Subaru. More
by Kultcher
Employees Worked With
March 19, 2022
We dealt with Ryan with regard to our purchase. He was responsive, helpful, and provided all the information needed to complete the purchases. He was responsive, helpful, and provided all the information needed to complete the purchases. More
by reejanshrestha
March 17, 2022
Your friendly neighbor dealer who is here to help you located close to the metropolitan Boston market! located close to the metropolitan Boston market! More
by Emmatova
March 16, 2022
Ryan was easy to work with and we are really happy with our CrossTrek! He walked us through all the options and got us the information we needed to make a decision. our CrossTrek! He walked us through all the options and got us the information we needed to make a decision. More
by Chakmakd1
Employees Worked With
March 15, 2022
Junior Williams was attentive, very knowledgeable, helpful and accommodating, and generally seemed to have our best interests at heart (consistent, of course, with the company’s legitimate interests). helpful and accommodating, and generally seemed to have our best interests at heart (consistent, of course, with the company’s legitimate interests). Our only issue was with the unprecedentedly high price points for the product, which were of course not under his control. More
by SUMOGRIT1
March 15, 2022
After ordering a new vehicle I had a change of plans with my current car and Eric was amazing in finding me a different vehicle at a bit last minute, while still meeting all my 'wants.' They were great! my current car and Eric was amazing in finding me a different vehicle at a bit last minute, while still meeting all my 'wants.' They were great! More
by hoh
March 09, 2022
Cityside Subaru is a bunch of very long term (and very knowledgeable ) people who are clearly in it for the long term. You know that if anything ever goes wrong, the people you started with will still be knowledgeable ) people who are clearly in it for the long term. You know that if anything ever goes wrong, the people you started with will still be there to make it right. More
by KNOBE
