Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bob was very helpful especially considering my booking did not show up on his computer. He communicated with me all the way through to see if and what I wanted to have done. My car was done in the time I did not show up on his computer. He communicated with me all the way through to see if and what I wanted to have done. My car was done in the time I was told . Everyone is always very friendly and helpful. I have been coming to Coastal Kia for a while now and have never had a complaint. More
The service manager, Darren was very professional, nice and worked diligently to try and figure out what was going on with my car. He followed up with me the next day to make sure everything was still work and worked diligently to try and figure out what was going on with my car. He followed up with me the next day to make sure everything was still working fine More
The pride of all the coastal Kia team members was evident from the moment I set foot in the showroom. There are sales award banners everywhere. Heber and Steve were AWESOME to work with. I highly recommend t from the moment I set foot in the showroom. There are sales award banners everywhere. Heber and Steve were AWESOME to work with. I highly recommend them and Coastal Kia. More
Everyone I interacted with was amazing and more than helpful. Very pleased with my experience at Coastal Kia. helpful. Very pleased with my experience at Coastal Kia. More
The service and service department was exceptional. The staff is friendly and knowledgeable. The only complaint I have is charging customers a 3 % surcharge to use a credit card. My bill was over 2500. The staff is friendly and knowledgeable. The only complaint I have is charging customers a 3 % surcharge to use a credit card. My bill was over 2500.00 dollars and I had to move money around so I had enough money in my account.. I feel that a high volume dealer should be able to absorb that cost in an attempt to retain customers. More
The associates are very friendly went out of their way to assist me with my repair. assist me with my repair. More
The part sent by KIA was incorrect, so I have to return, but everyone was friendly and professional. but everyone was friendly and professional. More
Take good care of my car. Nice people. Service dept. is the greatest! Very clean. Nice people. Service dept. is the greatest! Very clean. More
Kelvin and Richard were very helpful, patient and knowledgable about the vehicle and went out of their way to make us feel comfortable with our selection. We would highly recommend either of them to knowledgable about the vehicle and went out of their way to make us feel comfortable with our selection. We would highly recommend either of them to our friends if they were interested in buying a Kia. More
Parker and Tyler were extremely helpful and very friendly. It made the experience of buying a car as stress free as possible. There was a problem with paperwork and Parker communicated well about it friendly. It made the experience of buying a car as stress free as possible. There was a problem with paperwork and Parker communicated well about it, the dealership handled coordinating the paperwork extremely well. Customer service was top notch and I will be recommending them, especially Parker, to anyone looking for a car. More









