Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership
View Awards

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,881 reviews

November 26, 2023

Everyone is so helpful, professional and very courteous! I recommend Coastal Kia to everyone. ALWAYS EXCELLENT SERVICE!!! More

by LMBOGADEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey, Tony Kirschner
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Great news! Thank you for the high marks and compliments for our service team. We love the feedback including, "always excellent service!" It was thoughtful of you to go online and rate your recent experience. Thanks again!

November 26, 2023

Great customer service and friendly employees l would recommend them anytime. Happy blessed holidays to all and remember the reason for the season. More

by jenkinspamela20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We wish you "Happy Blessed Holidays" as well. We appreciate the gracious feedback and high scores. Thank you for choosing Coastal Kia!

November 26, 2023

Pleasent sales team Easy to work with and knew how to show the cars and details. More

by gbucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our team. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

November 26, 2023

everyone in service department is professional, friendly and helpful. however......this is the second survey that you have asked me to submit from my last visit.. if i have any complaint it is the emails More

by DMWALKER175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Coastal Kia responded

We apologize for the repeat survey requests. Thank you for the high marks and gracious comments. We are here if you need us. Thanks again.

November 26, 2023

I felt like the dealership was average. I felt like I was forced into purchasing cleaning supplies for the used 2021 KIA Telluride at a whopping price of $695. I also believe the Wilmin More

by froberts2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Wright
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Mr. Roberts, we are here to help. Our Operations Manager Peggy Roberts just left you a voice mail. Her direct line is 910-798-4706. We look forward to your call. Thank you

November 26, 2023

Cody was awesome and respectful. Very knowledgeable about the vehicle. Dealership was great and friendly. More

by queenmillie33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Congratulations! We sincerely appreciate the five star review and high praises for our Product Specialist Cody Hamilton. We love the feedback including, "very knowledgeable about the vehicle." Thank you for choosing Coastal Kia. Enjoy!

November 26, 2023

I have over the times always been welcomed with a smile and treated other than just another customer. More

by RANGEL6032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Great news! Thank you! We appreciate the gracious comments and high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 25, 2023

Very helpful and friendly. There was no pressure and Cody went out of his way to help us with our decision to purchase a new 2023 KIA Sportage EX Hybrid AWD. More

by Tcariejr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Congratulations on the purchase of your 2023 Kia Sportage EX Hybrid AWD! We sincerely appreciate the five star review and compliments for our Product Specialist Cody Hamilton. Enjoy! We are here if you need anything.

November 25, 2023

Quick Courteous service, kept me up-to-date on the process and made offers and recommendations to improve my vehicle. More

by Winwoodsdigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two gentlemen who signed me in and recorded why I was there and the issues that needed to be resolved. They did a great job also.
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Thank you so much for the five star service review. We appreciate the high marks and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

November 25, 2023

Avery helped me out and did a great job! Uber was also amazing. Would buy through them again. More

by WALTSTANFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Lawing, Uber Hernandez
Report | Print
Nov 27, 2023 -

Coastal Kia responded

Thank you! Congratulations! We appreciate the five star review. It was thoughtful of you to mention Avery and Uber by name. Thank you for choosing Coastal Kia for your automotive service needs.

1
...
182
183
184
...
589